PODS Moving & Storage

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based on 595+ data points
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About PODS Moving & Storage

PODS Moving & Storage is a leading moving and storage company that has been in business for nearly 25 years. Based in Tucson, Arizona, the company offers its services across the United States, Canada, Australia, and the United Kingdom. PODS provides flexible and convenient solutions, including portable storage containers, pay-as-you-go pricing, and adjustable scheduling. The company offers various container sizes (8-foot, 12-foot, and 16-foot) and additional services such as car shipping, packing supplies, and connection to trusted local labor providers. They prioritize safety and convenience for their customers by offering contactless service and a personal moving and storage team for support.

Moving Services

  • Local Moving
  • LongDistance Moving
  • Storage Services
  • Packing & Loading Assistance
  • Moving Supplies
  • Car Shipping
  • Moving and Storage Supplies
  • Packing and Loading Support
  • Move In Services
  • Order Packing Supplies Online

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Summarized Review of PODS Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

5.68/10

Nationwide Average: 8.44/10

Comment Dots

is perceived negatively by customers, citing mostly terrible moving experiences, poor service, and issues with product damage despite a few mentions of good work by movers and on-time delivery.

Reviews Mention icon

Recent Reviews Mention...

Everything worked out perfectly according to plan

Pods provided an efficient and safe method

PODS is trying to charge extra fees unfairly.

2. Punctuality

4.82/10

Nationwide Average: 8.07/10

Comment Dots

frequently fails to meet scheduled times and communicate effectively, leading to repeated instances of dissatisfaction among customers, despite a rare adherence to the schedule.

Reviews Mention icon

Recent Reviews Mention...

It arrived exactly on the day it was quoted

They won't pick up their pod on time.

picked up on time

3. Affordability

3.28/10

Nationwide Average: 7.69/10

Comment Dots

is perceived as offering a poor and expensive service.

Reviews Mention icon

Recent Reviews Mention...

Charging extra fees feels very expensive.

had to hire additional help due to delay

their prices are reasonable

4. Communication

4.73/10

Nationwide Average: 7.53/10

Comment Dots

consistently falls short, exhibiting issues such as failure to show up as promised, lackluster customer service with reports of rudeness and evasiveness, and significant difficulties in reaching and receiving responses from the company.

Reviews Mention icon

Recent Reviews Mention...

customer service was great

they send texts and emails on delivery and pickup

Poor communication about pickup times.

5. Stick to Prices

2.63/10

Nationwide Average: 5.99/10

Comment Dots

has a mixed performance with instances of both accurate billing matching initial quotes and frustrating instances of wrongful charges and unexpected additional fees.

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Recent Reviews Mention...

Arrived exactly on the day it was quoted

Not sticking to agreed terms.

failed to deliver service as contracted

Customer Insights icon

Customer Insights

Cost: $ 386.00 from 10 reviews


Interstate Move Duration: 9 days from 4 reviews

How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact PODS Moving & Storage

Location
6161 S Palo Verde Rd, Tucson, AZ, 85706
Phone
(877) 770-7637
Link
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