University Moving and Storage

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Very Good
based on 621+ data points
Circle Info

About University Moving and Storage

Founded in Ann Arbor in 1969, University Moving and Storage is a family-owned business providing secure storage space and local, intrastate, interstate, and international relocation services. It is based out of Farmington Hills, with locations in Grand Rapids, MI, and in Ohio and Indiana. With over 50 years of experience, this company can handle any size move for its household, corporate, and government clientele. It also has fully trained, vetted drivers and on-site packers available upon request. University Moving and Storage has a personalized approach to the moving process. Each customer is assigned a personal move coordinator who will be there every step of the way, ready to answer questions and share updates from start to finish.

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Moving Services

  • Residential Movers
  • Commercial Movers
  • International Movers
  • Corporate Relocation Movers
  • Storage Solutions
  • Logistics Services
  • Senior Moving
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 09/11/24

USDOT

438382

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Grand Rapids, MI 2024 award
Top 10 Movers in Grand Rapids, MI 2023 award
Top 10 Movers in Grand Rapids, MI 2022 award
Top 3 Movers in Grand Rapids, MI 2021 award
Top 10 Movers in Grand Rapids, MI 2020 award

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Summarized Review of University Moving and Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

9.19/10

Nationwide Average: 8.44/10

Comment Dots

is overwhelmingly praised for their professional, effective, and customer-focused moving service, although there are a few isolated reports of stressful experiences.

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Recent Reviews Mention...

dedication to quality

incredible to work with

they made my mom's move a breeze

2. Punctuality

8.89/10

Nationwide Average: 8.07/10

Comment Dots

is generally perceived as very reliable and timely, with the majority of customers reporting that the crew arrived on time, though there were a few instances of delays and rescheduling.

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Recent Reviews Mention...

Tim and Austin were punctual

delivery was delayed and rescheduled four times

were on time

3. Affordability

8.27/10

Nationwide Average: 7.69/10

Comment Dots

generally appears to provide great value and competitive pricing, with the majority of customers finding their pricing fair, reasonable, and even under budget, despite an isolated complaint about additional costs.

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Recent Reviews Mention...

not cheap but worth the expense

The pricing was very fair with no extras

finished under budget

4. Communication

8.46/10

Nationwide Average: 7.53/10

Comment Dots

generally receives high praise for their responsiveness, clarity, and consistent engagement with clients, though there are a few reports of poor and inconsistent communication, mainly concerning claims and administrative issues.

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Recent Reviews Mention...

communication was second to none

crew answered every question

answered all of my questions

5. Stick to Prices

7.91/10

Nationwide Average: 5.99/10

Comment Dots

generally maintains consistency with initial quotes as evidenced by multiple high ratings, though there are isolated incidents of significant deviations from the expected costs.

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Recent Reviews Mention...

no surprises at the end of the move

There were no extras in pricing

everything went exactly as I had been promised

Customer Insights icon

Customer Insights

Local Move Duration: 4 hours from 5 reviews

Interstate Move Duration: 3 days from 6 reviews

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Great Crew Members

Tristin, Daniel, Austinanswered every question and were very professional
EveryoneEveryone on the team was great
Tristin, Austin, Eddy, Danielgreat group of guys with professionalism and passion
Tristan, Daniel, Austinthey were professional and did an amazing job
Tim, Jamesgentleman were amazing and friendly
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

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