Bellhop Moving, located in Durham, North Carolina, is a modern and efficient moving company serving an expansive list of states throughout the U.S., ensuring a wider service area than just their local metro area. Bellhop provides an array of services including local moves, long-distance moves, last-minute moves, commercial moves and hourly labor for home projects. Customers can easily manage their moving process through an accessible online dashboard, assuring user-friendliness and convenience. Highlighting their commitment to customer service excellence, Bellhop tailors moving plans according to individual needs. They have successfully performed over 300,000 moves with a high customer rating of 4.8/5, evidencing their quality of service.
Bellhop Moving
About Bellhop Moving
Additional Cities Served: Chapel Hill, Wake Forest, Carrboro, Shelby, Mebane, HendersonShow More >
Moving Services
- Local Moves
- Long Distance Moves
- Hourly Labor
- LastMinute Moves
- Commercial Moves
- Laboronly Moving
- Customized Service
- Simplified Booking
- Worryfree Pricing
- Professional and Friendly Movers
Awards
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Summarized Review of Bellhop Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
has received mixed reviews, with numerous customers praising their excellent and professional moving experience, while a significant minority have expressed dissatisfaction due to issues like unprofessional service and discrepancies in charges.
Recent Reviews Mention...
“OVERALL STAY AWAY implies dissatisfaction with the service”
“Desmond & Kaeson were great movers”
“many items were scratched and dented”
2. Punctuality
Nationwide Average: 8.07/10
shows a mixed performance with several customers praising their promptness and on-time arrivals, while a notable number express dissatisfaction due to delays, cancellations, and scheduling issues.
Recent Reviews Mention...
“got a call 15 minutes before the move about a problem”
“They were prompt”
“did not arrive as scheduled”
3. Affordability
Nationwide Average: 7.69/10
has received mixed reviews, with numerous customers complaining about hidden fees, deceptive pricing, and charges for services not provided, though some praise the company for its competitive pricing and reasonable rates.
Recent Reviews Mention...
“Hidden fees, being charged for travel time”
“charged the full amount without authorization”
“took over $600 for services not provided”
4. Communication
Nationwide Average: 7.53/10
demonstrates a noticeable disparity in experiences, with several customers facing significant challenges in reaching out and obtaining timely updates, yet others praise the clarity, updates, and ease of scheduling and customer service provided.
Recent Reviews Mention...
“hours attempting to contact people”
“poor response from customer service”
“pre-move service is good, but no one answers on move day”
5. Stick to Prices
Nationwide Average: 5.99/10
has a negative reputation, with numerous complaints about not honoring quotes, charging unapproved fees, and practicing deceptive pricing, despite a couple of positive remarks about no hidden fees and fulfilling promises.
Recent Reviews Mention...
“quote was not honored”
“expected service not provided after payment taken”
“charged unapproved additional tip”
Customer Insights
Cost: $ 675.00 from 4 reviews
Great Crew Members
Desmond, Kaeson | very courteous and careful, great attitude |
Austin, Kaeson | hard working, diligent, and kind |
Javon, Ian | Javon and Ian were amazing and professional |
Josh,Tim | Josh and Tim were super efficient and helpful |
Sheridan | deserved praise for being efficient and pleasant |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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