Excel Moving & Storage Inc

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Circle Info

About Excel Moving & Storage Inc

Excel Moving & Storage Inc is a North Carolina-based moving company with offices in Raleigh, NC and Greensboro. Established in 1997, the company provides residential, commercial, corporate, and international moving services. As an agent of Allied Van Lines, Excel Moving and Storage has been recognized twice as the Allied Van Lines Agent of the Year. They offer a wide range of services, including local and long-distance moves, storage facilities, corporate relocations, and specialty moving services. The company is committed to social responsibility, participating in community initiatives like the Special Olympics and Move for Hunger. Excel Moving & Storage is also the first moving company in North Carolina to become GreenPlus Certified.

Moving Services

  • Residential Moving
  • Commercial Moving
  • International Moving
  • Storage Services
  • Local Moving
  • LongDistance Moving
  • Furniture Moving
  • Corporate Relocation Services
  • Specialty Moving
  • DeClutter Program
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 09/10/24

USDOT

1140462

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Raleigh, NC 2023 award
Top 10 Movers in Raleigh, NC 2022 award

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Summarized Review of Excel Moving & Storage Inc

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.36/10

Nationwide Average: 8.44/10

Comment Dots

receives mixed reviews, with high praise for professionalism, packing, and service from many customers, countered by serious complaints about service failures, damages, and customer relations from others.

Reviews Mention icon

Recent Reviews Mention...

amazing service from start to finish

great work by movers

great work by movers

2. Punctuality

8.33/10

Nationwide Average: 8.07/10

Comment Dots

displays a mixed performance with instances of timely service counterbalanced by significant delays and scheduling errors.

Reviews Mention icon

Recent Reviews Mention...

showed up right on time

they were prompt

showed up on time

3. Affordability

6.28/10

Nationwide Average: 7.69/10

Comment Dots

seems to have a generally negative perception, with numerous complaints about high and unpredictable costs, although a few customers found their pricing fair and within budget.

Reviews Mention icon

Recent Reviews Mention...

great pricing on the move

extremely expensive due to double the original estimate

out of $8000 moving fee and replacing broken items

4. Communication

7.17/10

Nationwide Average: 7.53/10

Comment Dots

has displayed a vastly inconsistent performance, with some customers praising their thorough and clear communication throughout the moving process, while a significant number of others have experienced unresponsiveness, poor customer service, and a lack of follow-up after payments were made.

Reviews Mention icon

Recent Reviews Mention...

provided great customer service

clear communication initially but had a miscommunication later

communicated very well with us

5. Stick to Prices

4.9/10

Nationwide Average: 5.99/10

Comment Dots

often fails to adhere to their initial quotes, leading to significant dissatisfaction among customers.

Reviews Mention icon

Recent Reviews Mention...

to charge me more for packing which I already told coordinator

Did not stick to quoted prices or promises

did not stick to quoted prices, doubled the cost unexpectedly

Customer Insights icon

Customer Insights

Cost: $ 12390.00 from 3 reviews


Interstate Move Duration: 4 days from 12 reviews

Great Crew Members icon

Great Crew Members

Matt,Sydney,LynnwoodMatt and Sydney coordinated well, Lynnwood checked in
Anthony, Tim, Dominickind and professional, did a great job
MiguelMiguel provided great customer service and care
Miguel,Qshowed up right on time, were efficient, professional and courteous
Q,Dawayne,Juan,Martin,Jorgethe teams were extremely professional, helpful, and respectful
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Excel Moving & Storage Inc

Location
2612 Discovery Dr, Raleigh, NC, 27616
Phone
(919) 213-6694
Link
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