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 | 2720 E SD-44, Rapid City, SD, 57703 |
 | Residential moving, Corporate moving, Storage services See More |
This listing has been claimed by Thomas & Sons Moving Companybased on 515+ data points
| 3333 Sturgis Rd, Rapid City, SD, 57702 |
 | License Info
|
| Residential Moves, Commercial Moves |
| Sturgis, SD, 57785 |
| Local moving, Long-distance moving, Commercial moving See More |
| 1741 Deadwood Ave, Rapid City, SD, 57702 |
| License Info
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| Cheap moving services, Local moving services, Long-distance moving services See More |
based on 155+ data points
| 417 Pine St, Rapid City, SD, 57701 |
| Household Moving, Commercial Moving, Record Storage & Shredding See More |
based on 47+ data points
| 1115 E New York St, Rapid City, SD, 57701 |
| License Info
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| Residential Moves, Business Moves, Storage See More |
based on 20+ data points
| 1876 Lombardy Dr Ste A, Rapid City, SD, 57703 |
| Local Moving, Long Distance Moving, Office Moving See More |
About AAction Movers
Dating back to 1932, AAction Movers is a full-service moving company with decades of national and international relocation experience. It serves customers in South Dakota from its office in Rapid City, providing a wide range of services, including home and office moving, employee relocation, and storage solutions. AAction Movers uses a satellite tracking system that allows it to pinpoint the location of shipments, wherever in the world they may be. With the assistance of Rapid City, SD's top-rated movers, they operate with an advanced technology notwithstanding, deep down, the company is still guided by old Midwestern values of treating customers’ items with respect and working hard to deliver them safely and on time. AAction Movers has other locations in Arizona, Colorado, Nevada, and North Dakota, servicing all 50 states, the Americas, and Europe. It is one of the top agents of United Van Lines.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.35/10 | |
| Punctuality | 9.29/10 | |
| Affordability | 8.6/10 | |
| Communication | 9/10 | |
| Speed | 9.37/10 | |
| Friendliness | 9.64/10 | |
| Will Hire Again | 9.33/10 | |
| Professionalism | 9.38/10 | |
| Conflict Handling | 5.48/10 | |
| Precision & Care | 8.94/10 |
Recent Customer Reviews Mention...
Quality “Highly recommend the company for their workmanship” “great job by movers” “great experience despite initial retailer issues” “damaged furniture and TVs” “Autumn and Hadley provided very professional service” “They went above measures” “Excellent service, definitely the best” “I highly recommend the service” “Loved everything about the service” “great service by movers” |
Punctuality “they delivered the next day by noon” “they arrived on time” “Patty called me at 9am to schedule” “Received a text notification 1 hour prior to arrival” “right on time to the scheduled delivery” “delivered the bed earlier than expected” “appreciated the text about their arrival” “Autumn and Bailey showed up on time” “arrived right on time” “Don and Larry were on time” |
Affordability “military was footing the bill” “cost was very reasonable” “they worked with us on price” “the price was more than reasonable” “very cost friendly” “they are fairly priced” “most economical means were ensured for our move” |
Communication “Delivery notification to actual delivery was great” “was told about higher priority moves” “Patty called to schedule and provided great service” “Received a timely text notification” “great notification of delivery system” “sent a text for arrival and took photos for proof” “very nice and helpful communication” “very good customer service skills” “very communicative via email and text” “recieved a text before arrival and good communication” |
Stick to Prices “no broken promises” “No surprises” |
Speed “in and out very quickly” “Autumn and Hadley completed the move quickly” “moved the bed up a flight of stairs quickly” “delivered pronto” “Very quick delivery” “were very efficient” “worked very hard even after delays” “worked almost non-stop” “efficiency of the crew was exemplary” “got the job done” |
Friendliness “Very pleasant crew to work with” “very personable service” “they were compassionate and professional” “no respect in packing and moving items” “professional, friendly, stayed until job was done” “Larry & Mike were polite and patient” “Autumn and Josh were professional” “Bailey and Autumn were nice” “Definitely recommend implies friendliness” “were super friendly” |
Will Hire Again “I highly recommend and would hire them again for my next move” “highly recommend them and would hire again” “would hire Autumn and Hadley again” “would use ANY OTHER moving company” “I highly recommend and would hire again” “Highly recommend and implies would hire again” “would definitely hire again” “Highest Recommendation” “highly recommended” “recommend this company and would hire again” |
Professionalism “Professional workmanship and knowledge in moving” “crew conducted themselves professionally” “Autumn and Hadley were very professional” “disrespectful packers and loaders” “Larry & Mike were polite and professional” “every single one was professional” “Autumn and Josh were professional” “the team was extremely professional” “Bailey and Autumn acted professionally” “very professional” |
Conflict Handling “no attempt to right the egregious wrongs” “claim process has been a nightmare” “accommodated my scheduling conflict” “handled unexpected road work situation well” “didn't address broken item issue” “issues were handled swiftly” “didn't attempt to prevent the oil leak” “company offered to rebuild furniture and addressed my concerns” “came back to flip the frame around within the hour” “very willing to actually take care of any problems” |
Precision & Care “Autumn and Hadley were careful with items” “damaged furniture and collectibles” “took care of the furniture” “handled a heavy item up narrow stairs with care” “vanity was in perfect shape” “they took care of my things” “Boxes were delivered in perfect condition” “very efficient and helpful” “my couch was not handled with care” “asked about tagging items as high value and handled fragile items gently” |
Pros & Cons
- Extremely professional team
- Timely and efficient service
- Highly careful with belongings
- Excellent communicative service
- Rare issues with late delivery
- Occasional lack of communication on delivery updates
- Some cases of unprofessional handling of delivery
- Infrequent incidents of damaged items
Customer Insights
Local Move Duration: 6 hours from 3 reviews
Great Crew Members
| Larry Railsback, Lydia Carman, Autumn Grace, Mike Miller, Joel Sailer | Awesome and very pleasant to work with, professional and knowledgeable |
| Autumn, Joel | Autumn helped inspect purchase, delivery was prompt |
| Autumn, Mike | Autumn and Mike did a great job |
| Autumn, Hadley | They were professional and careful |
| Patty,Larry,Bailey | Patty called to schedule, Larry and Bailey delivered quickly |
About Thomas & Sons Moving Company
Located in Rapid City, Thomas & Sons Moving Company is a family-owned and operated business providing local and out-of-state moves to residential and commercial clients. It has a team of skilled professional movers trained to handle moves of any type or size, from studio apartments and single-family homes to small offices and industrial relocations. Services include packing and unpacking, loading and unloading, and piano and gun safe moves. Rates are affordable, and all customers are given moving pads and dollies to use at no extra charge. This company is fully insured and certified by the DOT to operate on all types of roads nationwide. It is also BBB-accredited with an A+ rating. For fast, friendly, and reliable movers in South Dakota, look no further than Thomas & Sons Moving Company!
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.29/10 | |
| Punctuality | 9.57/10 | |
| Affordability | 8.37/10 | |
| Communication | 8.24/10 | |
| Stick to Prices | 6.61/10 | |
| Speed | 9.7/10 | |
| Friendliness | 9.73/10 | |
| Will Hire Again | 9.11/10 | |
| Professionalism | 9.56/10 | |
| Conflict Handling | 4.45/10 | |
| Precision & Care | 8.74/10 |
Recent Customer Reviews Mention...
Quality “Moved our medical office carefully and efficiently” “company is the Best in town” “company is the Best in Rapid City” “Thomas & Sons provided excellent service” “the crew was pleasant but overpriced and misinformed” “Best moving company and very professional” “Fast, efficient, friendly and did a great job” “Awesome crew and very professional” “Great experience from start to finish” “crew was amazing and very respectful” |
Punctuality “their movers are super polite and punctual” “movers are super polite, punctual” “They were on time picking up and delivering” “were right on time” “They were on time” “Next day service implies punctuality” “were very prompt” “Showed up on time” “they were on time” “kept us informed the whole time” |
Affordability “ended up overpaying due to extra unexpected mover” “very reasonable with pricing” “definitely worth every dollar” “Worth every penny implies affordable for the value” “charged a very fair price” “felt like got an incredible value” “first time hiring movers and found it worth it” “reasonably priced and very upfront about cost” “price was spot on” “Under their estimated budget” |
Communication “right phone manners can take a business far” “professionals starting from the first phone call” “Was able to call the day before and get them implies good communication” “They have not returned my call in a week.” “Easy to schedule and prompt appointment suggest good communication” “answered all our questions” “everyone was pleasant and well-mannered” “waiting for communication on issue” “kept us informed the whole time” “kept us apprised of road conditions” |
Stick to Prices “charged for services not rendered or agreed on” “charged more than what was quoted” “very upfront about cost” “price was the same from quote to finish” “The price was the same from quote to finish” “Stayed under their estimated budget” “no mention of not sticking to quote” “didn't charge me for the drive time” |
Speed “They were quick during the move” “Moved a 3 bedroom apartment in under 2 hours” “Fast and efficient during the move” “had things done in a timely manner” “only took 2.5 - 3 hours for moving” “Everything unloaded within 2 hours” “Moved items very quickly” “finished everything on a timely manner” “worked continuously never slacking” “how quickly they worked” |
Friendliness “crew made the move fun with positive attitudes and kindness” “Their movers are super polite” “super polite, accommodating” “They were fun and professional” “half the crew was very pleasant” “they are friendly” “they were a blast to be around” “very respectful and friendly” “very professional and friendly, and fun” “they were super friendly” |
Will Hire Again “I recommend this moving company to anyone” “recommend this moving company to everyone” “Couldn't recommend them more and would use them” “don't recommend them and wouldn't use again” “Best moving company and very professional” “Will definitely request them again” “grateful for their help and would hire again” “Highly recommend” “will recommend” “would definitely hire them again” |
Professionalism “They are organized and know what they are doing” “they are organized and know what they are doing” “Professional and gave great confidence in their work ethic” “paperwork gentleman was very unpleasant” “Very professional” “Very professional” “crew was very professional” “very professional conduct” “were super friendly, professional” “They were professional” |
Conflict Handling “did not make an effort to rectify overcharging” “no effort to fix the issues made” “They've ignored my message for a week.” “actively patient with individual with TBI” “showed humanity and patience” “no efforts to communicate or pay for damages yet” “bend over backwards to accommodate” “asked if we needed our stuff repositioned and did it” “lack of concern about customer satisfaction” |
Precision & Care “Nothing was ever broken or damaged” “very careful with my belongings” “very careful with my belongings” “careful with items and used a magic box for fragile pieces” “all of my stuff arrived intact” “they refused to cover any furniture” “Not a scratch, scuff or ding” “so thoughtful and caring about everything” “my items were broken and lost” “They broke my TV.” |
Customer Insights
Local Move Duration: 2.75 hours from 6 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
| Eddie, Jonah | Eddie and Jonah were awesome during the move |
| Ed | Ed and his partner were great |
| Eddy,Colton | worked magic on difficult stairs and were careful |
| Thomas | described as taking good care |
| Julie | provided an impressive experience starting from the office |
About Move it Man LLC
Move It Man LLC is a moving company based in Spearfish, South Dakota. Founded by Angel and Lucas, the company has been serving the local area since 2013. Their service area includes Spearfish, Sturgis, Rapid City, Sundance, Wyoming, Belle Fourche, Deadwood, and Lead. As a locally owned and operated business, Move It Man LLC is committed to providing excellent customer service with a focus on communication, punctual work, and respect for clients' property. They offer a range of moving services, including residential and commercial moves, local and state-to-state, packing and organizing, and moving consultation services. The company also supports the local economy by renting trucks from in-town U-Haul dealers, keeping costs low for customers.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.32/10 | |
| Punctuality | 8.81/10 | |
| Affordability | 8.04/10 | |
| Communication | 7.99/10 | |
| Stick to Prices | 4.76/10 | |
| Speed | 8.19/10 | |
| Friendliness | 9.45/10 | |
| Will Hire Again | 9.18/10 | |
| Professionalism | 8.89/10 | |
| Conflict Handling | 5.92/10 | |
| Precision & Care | 8.96/10 |
Recent Customer Reviews Mention...
Quality “love this company and would hire again” “These guys are awesome” “they were professional and courteous” “fantastic with our moving needs” “Awesome job moving our things” “Amazing moving experience” “great job helping us load our belongings” “Move it Man was an absolute lifesaver” “packed the 26’ uhaul with the utmost Tetris skill” “OUTSTANDING and highly recommend” |
Punctuality “They got us moved in a timely manner.” “They showed up when they said they would” “they were on time” “arrived on time” “On time” “showed up late” “On time” “Punctual” “Lucas & his crew are prompt” “They were on time” |
Affordability “helped without charging anything” “expensive for the quality of service and issues faced” “the price was very fair” “They tried to charge extra travel fees” “very fair price” “extremely affordable” “reasonable pricing” “Very reasonable on price” “very reasonable” |
Communication “They communicated on the day of the move” “Very polite and courteous communication” “they returned my call and scheduled easily” “owner has not contacted us” “communicated effectively to solve the issue” “he was kind and respectful” “lack of proper communication prior to move” “polite, communicative” “no call and no show” “Lucas was very communicative before and after the job” |
Stick to Prices “charged for lunch hour and extra hour” “there was no charge for the service” “Tried to charge for travel fees not included in the quote” |
Speed “Moved us in a timely manner.” “Unloaded my uhaul in less than an hour” “Moved things quickly and efficiently” “moved fast yet effective” “got a 5 bedroom house loaded in 2.5 hours” “extra hour consumed gathering equipment” “crew never took a moment of rest” “provided a very fast service” “took a long time with apparent idle time” “Worked steadily and efficiently” |
Friendliness “They were polite and courteous.” “Polite, professional, and hard working” “they were courteous” “dependable, courteous and respectful” “Very polite and courteous” “helpful and cheerful” “guys were very nice and polite” “they were friendly” “guys were very respectful and fun to work with” “he was kind and respectful” |
Will Hire Again “would hire again” “Will call these guys if we move again.” “I'll be using them for my next move 100%” “Highly recommend Move It Man” “would absolutely use them again” “would highly recommend them” “Definitely use these guys again” “so happy for these guys to help us” “would hire Move it Man again for sure” “Can’t say enough good things about these guys” |
Professionalism “Polite, professional, and hard working” “the crew members were professional” “demonstrated an exceptional level of professionalism” “very professional and never played on their phones” “impressed from the CEO to the crew” “showed up without moving equipment” “team was professional” “Angel helped move me by himself” “crew was professional” “Professional” |
Conflict Handling “it wasn’t a problem at all” “owner has not taken responsibility” “minimal effort to address issues with only $100 off” “always steps up for his community” “went out of his way to help” “went above and beyond with the washer issue” |
Precision & Care “treated our items like their own” “Moved items quickly and efficiently” “handled our belongings with the utmost care” “furniture was damaged” “respect and dignity in handling items” “lifted a whole mini fridge by himself” “No damage and not even a scratch to items” “belongings will be in the best care” “Very careful with items” “treated our belongings with care” |
Pros & Cons
- Polite, professional, and hard-working
- Communicated effectively
- Timely and efficient service
- Handles belongings with utmost care
- Occasional reports of showing up late
- Charged for lunch hours and extra hour uncommonly
- Showed up without moving equipment in some cases
- Minimal effort to address issues with moderate compensation offered
Great Crew Members
| Cobra,J | Cobra and J were the best |
| Joey, Cobra | Awesome, polite, courteous, "no problem" attitude. |
| Slate Peterson, Joey, Cobra | were helpful, on time, and respectful |
| Slate | Slate showed exceptional professionalism and was tirelessly active |
| Joey | Joey was part of the awesome crew |
About The Moving Guys, LLC
The Moving Guys, LLC is a locally-owned moving company based in Rapid City, providing comprehensive moving services to the Black Hills community and surrounding areas, including out-of-state moves. They offer residential, commercial, and full-service packing services, ensuring reliable, trustworthy, and efficient moving assistance. With a strong focus on customer satisfaction and attention to detail, The Moving Guys have received numerous positive reviews from previous clients, praising their speed and quality of work. Their team of professional movers in Rapid City, SD can handle all moving needs, from local to long-distance moves, taking the stress out of the moving process for their clients.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.12/10 | |
| Punctuality | 7.66/10 | |
| Affordability | 7.7/10 | |
| Communication | 7.47/10 | |
| Speed | 9.48/10 | |
| Friendliness | 9.08/10 | |
| Will Hire Again | 8.79/10 | |
| Professionalism | 8.87/10 | |
| Precision & Care | 9.14/10 |
Recent Customer Reviews Mention...
Quality “great group of movers” “terrific crew and efficient service” “Chad and his team were simply outstanding” “exceptional customer service and a stress-free experience” “couldn't say enough good things about the process ” “great work by movers” “Complete and total ROCK STARS” “Amazed by the company and highly recommend them” “Could not be any happier with the service” “review updated to 4 stars” |
Punctuality “Nobody answered the phone, no return call.” “The guys were early” “they scheduled me for the very next morning” “they were on time” “they were on time” “on time” “were on time” “they did not show up in the window they were supposed to” “They were on time” |
Affordability “WAY too expensive” “for the price couldn't believe it ” “cost less than expected” “fair price” “affordable price” “good price” |
Communication “Never received a return call.” “Very responsive” “listened and communicated during work” “listened and always ready to answer questions” “they scheduled me immediately for the next day” “quick response today” “there was a disconnect and poor handling of the situation” “answered all the questions in a timely and professional manner” “scheduled me on short notice” |
Speed “worked quickly” “very effective and quick at moving” “so quick getting us out of our apartment ” “Move was fast and efficient” “gentleman who moved us were fast” “accomplished a lot in little time” “Quick, careful and professional” “completed move quickly” “worked non stop” “finished off load in half the time expected” |
Friendliness “pleasant and hard workers” “pleasant during the entire moving process” “friendly and approachable” “were very nice and professional ” “very professional, kind” “Kyle and Edgar were awesome” “always had a smile, and were super fun” “they are super guys” “they are friendly” “very friendly” |
Will Hire Again “Would not hire without communication.” “would hire again” “would hire again” “would be my first call for the next move” “undoubtedly hire them again in the future” “great experience, would hire again” “amazing experience with the movers” “HIGHLY recommend them ” “Definitely highly recommend and would hire again” “Could not be any happier” |
Professionalism “showed professionalism through skill and efficiency” “demonstrated commitment to professionalism” “were efficient and professional” “very nice and professional ” “very professional” “Best movers I've had” “Quick, careful and professional” “they were very professional” “very professional” “professional and hard working” |
Conflict Handling “impressed but issue took too long to resolve” |
Precision & Care “took care with wrapping items and navigating space” “treated each antique piece with utmost respect” “nothing was damaged in the move” “Protected all my furniture and handled items carefully” “wrapped all furniture to protect it” “Quick, careful and professional” “All property was unbroken and undamaged” “extremely careful with my belongings” “made sure belongings were well packed and wrapped” “all of my items were in perfect condition” |
Pros & Cons
- Great group of movers
- Very responsive
- Worked quickly and efficiently
- Exceptional customer service and a stress-free experience
- WAY too expensive
- Never received a return call
- Nobody answered the phone, no return call
- Some cases of unprofessional behavior observed
Great Crew Members
| Chad | Chad was part of the outstanding team |
| Travis, Blake, Edgar | all worked hard and did extra |
| Kyle, Edgar | Kyle and Edgar were awesome |
| Kyle, Edgar | Kyle and Edgar rule |
| Chad | Chad led a successful and professional move |
About North Western Movers
Since 1932, North Western Movers has provided South Dakota and neighboring states with safe, reliable moving and storage services. It stayed family-owned and operated for the past 90 years, remaining true to its original values of integrity and accountability. North Western Movers has two locations in Rapid City, SD to serve you better. It offers local and long-distance home and office moves and shredding and warehousing services, including cold and freezer storage options. It also has a full line of packing supplies and custom crates for fragile pieces and large items like pianos, safes, and motorcycles. The company has a team of professionally trained packers and loaders. They go through an extensive background check, so you know your belongings are in safe hands. North Western Movers is a proud agent for Allied Van Lines.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.21/10 | |
| Punctuality | 6.81/10 | |
| Affordability | 7.87/10 | |
| Communication | 8.18/10 | |
| Stick to Prices | 8.29/10 | |
| Speed | 6.72/10 | |
| Friendliness | 9.18/10 | |
| Will Hire Again | 8.06/10 | |
| Professionalism | 8.06/10 | |
| Conflict Handling | 3.82/10 | |
| Precision & Care | 7.52/10 |
Recent Customer Reviews Mention...
Quality “had a really good experience” “absolute disaster and not done properly” “significant damages to our property” “Kindest full service in town” “amazing service” “very long delay and unfulfilled expectations” “Mike, Sherry, and the Allied team were awesome” “Northwestern Warehouse/Allied Van Lines were very professional” “estimation of move was very accurate” “experience was very positive” |
Punctuality “were in rush and not punctual” “on time coming and going” “company did not deliver within expected timeframe” “worked with me on getting the move scheduled & re-scheduled” “on time with both pick up and delivery” “came right on time” |
Affordability “kept me in the loop for the lowest possible price” “got the lowest possible price” “almost half the cost of any other moving companies” “Reasonably priced” “not affordable considering the unsatisfactory outcome” “reasonable rates” “gave us a great quote” |
Communication “loading, transport and unloading were well-communicated” “kept us informed each step of the way” “Mike was very flexible & accommodating” “easy to connect on phone and email” “Mike was so helpful to plan” “Excellent customer service” “no communication since the one month mark” “easy to connect on phone and email” “"Ron" was extremely friendly, reassuring, and patient” “Great customer service” |
Stick to Prices “no surprise charges” “estimation of move was very accurate” “movers were honest about the possible pitfalls” “kept me in the loop with costs” “got a refund which indicates sticking to quoted prices” |
Speed “in rush but not fast in a good way” “Loaded everything by 8pm after a 5:30pm start” “Fast move” “took too long with no successful result” “fast service” |
Friendliness “Kindest full service in town” “they are friendly” “Mike and his crew were fantastic” “patient and creative” “the pick-up and drop-off team were helpful” “"Ron" and "Zach" were soooo friendly” “Friendly staff” “did change without complaining and hooked up electronics” “friendly service” “Matt and Andre were so kind” |
Will Hire Again “happy we went with them” “would definitely hire again” “would not hire them again” “would not hire again after significant damages and issues” “would not hesitate to recommend” “would definitely hire again” “highly recommend them and would hire again” “would not hire again due to prolonged wait” “definitely recommend them” “I recommend them” |
Professionalism “poorly trained crew” “packers were never trained properly” “team was very professional” “professional and efficient” “very professional and upfront about any delays” “driver and his wife were very professional” “crew were very professional” “professionalism and meticulous handling” “team was helpful and professional” “honest and thorough in explanations” |
Conflict Handling “lost original claim and pictures” “settled damages but with issues and delays” “owner acknowledged delay but no resolution provided” “took back boxes and paper at no cost” “failed to move the equipment successfully” “They were there for me in an emergency move” |
Precision & Care “dragged furniture and resulted in damage” “had to teach how to pack, goods were not wrapped” “precision packing without damage” “handled our goods very well” “nothing was broken at my new hometown” “very patient and careful with items” “nothing was broken at my new hometown” “They care about people” “belongings arrived in good condition” “really took care of our things” |
Pros & Cons
- Professional and efficient service
- Excellent customer service and highly recommended
- Accurate move estimations and honest about pitfalls
- Reasonably priced and offers fast service
- Significant damages reported in a few cases
- Issues and delays in settling damages
- Some experiences of poor training among crew
- Rare communication issues past initial engagement
Great Crew Members
| Mike,crew | Mike Sherry and his crew praised for professionalism and flexibility |
| Mike,Sherry | Mike and Sherry were awesome and very professional |
| Mike | Mike and his team were helpful and professional |
| Mike, Jerred, Tony | helpful planning and did all the heavy lifting |
| Jason | Jason handled transactions with extreme patience and professionalism |
About Green's Moving & Storage
Green’s Moving & Storage is a locally owned business in Rapid City with over 60 years of experience. Founded in 1955, it has remained one of South Dakota’s leading movers with excellent customer service and great attention to detail. This licensed and insured company provides home moves across town and across the country, as well as business moves for offices, hotels, hospitals, and laboratories with medical and scientific equipment. It also offers short- and long-term storage solutions at its secure warehouses with rates that include pick-up services. Rated A+ by the Better Business Bureau, Green’s Moving & Storage is an employee-oriented company with a low turnover rate. It has been an agent for North American Van Lines since its early years in the industry.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.26/10 | |
| Affordability | 6.91/10 | |
| Friendliness | 8.76/10 | |
| Will Hire Again | 7.24/10 | |
| Precision & Care | 6.34/10 |
Recent Customer Reviews Mention...
Quality “thankful for how we were treated” “best in the area” “Superb service” “They were amazing” “Our experience was a five star plus” “Efficient and did not overspend” “excellent service” “These guys are awesome!” “great damage to items, especially dining set” “they can move anything” |
Punctuality “showed up on time” “Don arrived bright and early” |
Affordability “Service was inexpensive” “low price” “over $1000 for moving a few items seems high” |
Communication “set the bar for customer service” “Everyone was always very helpful” |
Speed “loaded and unloaded everything quickly” “took several breaks and milked the time clock” |
Friendliness “professional, kind” “So courteous and friendly” “Everyone was very helpful and professional” “Super friendly” “John, Eric, Mike, and Mike were friendly” “they are friendly” |
Will Hire Again “would hire again” “would hire again” “truly set the bar for customer service” “will never see some things again” “would not trust these people” “We highly recommend them and would hire again” “Thanks Don for being there for us” “would hire again” “Great experience!” “would definitely not hire again due to damages” |
Professionalism “Every individual on the team was professional” “Everyone was very professional” |
Conflict Handling “missing family pictures, microwave, tools, fishing poles” “They went above and beyond” |
Precision & Care “cautious with our things” “things we bought from Europe, antique lamp shades, and other items were lost” “took great care with our things” “scraped finishes and gouged door frame” |
Pros & Cons
- Professional and kind team
- Superb customer service
- Efficient loading and unloading
- Low price and cost-effective
- Lost items including antiques and family pictures
- Mismanagement leading to mistrust
- Some cases of milking the time clock
- Significant damage to items and property
About Roush Moving & Storage, Inc.
Roush Moving & Storage, Inc., based in Rapid City, South Dakota, has been providing premier moving services since 1979. As the oldest moving company in the city, the family-owned business offers local, intrastate, interstate, and international moving services. They specialize in military moves and also provide professional packing services. Roush Moving & Storage distinguishes itself by constantly striving to meet and exceed its customer's expectations through high-quality services, making it a reliable and trustworthy choice for all types of moves.
Our 11-point Review
| Category | Rating | Why? |
|---|---|---|
| Quality | 7.28/10 | |
| Friendliness | 8.32/10 | |
| Will Hire Again | 6.96/10 |
Recent Customer Reviews Mention...
Quality “they would not unload my goods” “thoroughly impressed with moving company” “Professional and took care of everything” “Roush Moving provided the best packing and loading” |
Punctuality “They were on time” |
Affordability “best price out of all movers in town” |
Communication “no help finding a place to unload” “amazing communication throughout move” |
Speed “moved entire store in 2.5 hours” |
Friendliness “excellent people to deal with” “they are friendly” “Their people were polite and respectful” |
Will Hire Again “I would hire these people to ship anything” “truly cannot speak highly enough about them” “I highly recommend them” |
Professionalism “they were professional” “They were in uniform and professional” |
Conflict Handling “they were no help finding a place to unload” |
Precision & Care “no casualties with fragile items” |
Pros & Cons
- Best price out of all movers in town
- Amazing communication throughout move
- No casualties with fragile items
- Professional and took care of everything
- No help finding a place to unload
- Would not unload goods
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
Overall quality of the service provided on moving day.
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
Why Hire AAction Movers
You should hire AAction Movers for a move if you want a reliable and efficient moving service. Their customers have reported timely deliveries, friendly staff, and good communication throughout the process. The movers have been described as professional, friendly, and hardworking, and they have received positive feedback for their handling of customers' belongings. In addition, the company has received praise for its customer service and follow-up communication during the moving process.
View Full Profile >>Why Hire Thomas & Sons Moving Company
You should hire Thomas & Sons Moving Company for a move if you want professional, friendly and efficient service. The crew is respectful, careful with your belongings, and pays close attention to your requests. Customers have reported that their items were moved quickly and without damage, and that the crew was a pleasure to work with. The company is also reasonably priced and offers great value for the service provided. With so many positive reviews, it's clear that Thomas & Sons Moving Company is a reliable and trustworthy option for your next move.
View Full Profile >>Why Hire AAction Movers
You should hire AAction Movers for a move if you want a reliable and efficient moving service. Their customers have reported timely deliveries, friendly staff, and good communication throughout the process. The movers have been described as professional, friendly, and hardworking, and they have received positive feedback for their handling of customers' belongings. In addition, the company has received praise for its customer service and follow-up communication during the moving process.
View Full Profile >>Why Hire The Moving Guys, LLC
You should hire The Moving Guys, LLC for a move if you value speed, professionalism, and kindness from your movers. Many customers were impressed by their punctuality and efficiency, completing moves quickly and for less cost than anticipated. These movers come highly recommended, not just for their physical moving skills, but also for their service-oriented and friendly attitudes. Despite an occasional oversight, they seem willing to rectify mistakes and maintain customer satisfaction. Overall, The Moving Guys, LLC provide a largely reliable and pleasant moving experience.
View Full Profile >>Why Hire North Western Movers
You should hire North Western Movers for a move if you are looking for a moving company with a mix of positive and negative reviews, but with a general trend of satisfied customers. They have been praised for their professionalism, helpfulness, and thoroughness in moving personal belongings, and for having knowledgeable sales representatives who can guide you through the process. Some reviewers have expressed dissatisfaction with the training and performance of the moving crew, resulting in damaged belongings, while others have had a positive experience with the crew's work. On the whole, North Western Movers appears to offer a reliable and trustworthy moving service, but as with any moving company, it's always important to thoroughly research and consider multiple options before making a final decision.
View Full Profile >>Why Hire AAction Movers
You should hire AAction Movers for a move if you want a reliable and efficient moving service. Their customers have reported timely deliveries, friendly staff, and good communication throughout the process. The movers have been described as professional, friendly, and hardworking, and they have received positive feedback for their handling of customers' belongings. In addition, the company has received praise for its customer service and follow-up communication during the moving process.
View Full Profile >>Why Hire Thomas & Sons Moving Company
You should hire Thomas & Sons Moving Company for a move if you want professional, friendly and efficient service. The crew is respectful, careful with your belongings, and pays close attention to your requests. Customers have reported that their items were moved quickly and without damage, and that the crew was a pleasure to work with. The company is also reasonably priced and offers great value for the service provided. With so many positive reviews, it's clear that Thomas & Sons Moving Company is a reliable and trustworthy option for your next move.
View Full Profile >>Why Hire The Moving Guys, LLC
You should hire The Moving Guys, LLC for a move if you value speed, professionalism, and kindness from your movers. Many customers were impressed by their punctuality and efficiency, completing moves quickly and for less cost than anticipated. These movers come highly recommended, not just for their physical moving skills, but also for their service-oriented and friendly attitudes. Despite an occasional oversight, they seem willing to rectify mistakes and maintain customer satisfaction. Overall, The Moving Guys, LLC provide a largely reliable and pleasant moving experience.
View Full Profile >>Moving to or within Rapid City, SD, requires careful planning, not least because of the weather and local conditions. You can’t control the weather, but by being informed and preparing in advance, you can navigate potential issues more smoothly. This chart offers guidance on what to consider for a smoother relocation process.
Rapid City experiences harsh winters with heavy snowfall. This can impact your move by causing delays or making loading and unloading hazardous. Schedule your move during daylight hours for better visibility, and keep a supply of salt or sand handy for walkways and driveways.
Summers can be hot, making physical exertion more taxing. Plan to move early in the morning when temperatures are cooler. Ensure you and your movers stay hydrated, and try to keep your belongings out of direct sunlight to prevent damage.
Spring and fall in Rapid City can see rapidly changing weather conditions, from sunny to stormy within hours. Check the forecast frequently as your moving day approaches, and have a plan for protecting your belongings from sudden downpours.
The Black Hills region can have winding and steep roads, which may be challenging for large moving trucks, especially in inclement weather. Ensure your moving company is experienced with local road conditions, and consider a route that avoids the most difficult paths, if possible.
Certain areas of Rapid City may require permits for parking moving trucks or containers. Research local regulations well in advance of your move to avoid fines or last-minute changes to your moving plans. Contact the city or your chosen moving company for assistance.
Rapid City and the surrounding Black Hills are popular tourist destinations, especially in summer and during the Sturgis Motorcycle Rally. Increased traffic can cause delays. If possible, avoid moving during these peak times or plan your move route to circumvent the busiest areas.
Ready to start your move?
Before your moving day in Rapid City, SD, it's essential to contact the relevant providers to turn on/off utilities. This section helps you quickly identify who to reach out to for seamless transitions. Ensure your comfort and convenience from day one in your new home.
| Utility | Provider |
|---|---|
 Water | Rapid City Water Division |
 Sewer | Rapid City Sewer Division |
 Electricity | Black Hills Energy |
 Natural Gas | Black Hills Energy |
 Trash | Rapid City Solid Waste Division |
 Recycling | Rapid City Solid Waste Division |
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