The locally owned and operated True Friends Moving Company serves the Nashville, TN, area with professional relocation services that make any move easy. With moving services from residential, commercial, and corporate moves to packing and senior relocation, this company has customizable packages to fit any moving need. Its emphasis on one-to-one customer service and professionalism has made True Friends Moving Company one of the top-rated moving companies in the Nashville area. Hundreds of 5-star reviews on Yelp, Angie's List, and Thumbtack are a testament to this moving company's dedication to providing the best moving experience possible.
True Friends Moving Company
About True Friends Moving Company
Additional Cities Served: Clarksville, Franklin, Hendersonville, Smyrna, Spring Hill, GallatinShow More >
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Moving Services
- Residential Moving
- Commercial Moving
- InHome Moving
- Packing Services
- Senior Living Moving
- Apartment & Condo Moving
- Long Distance Moving
- Furniture disassembly/reassembly
- Appliance disconnection/reconnection
- Floor protection and attention to details
Authorized
for Interstate Moves
Last Checked: 09/10/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of True Friends Moving Company
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
is generally perceived as providing exceptional, professional, and efficient service, with a majority of customers reporting a highly positive experience, despite a few instances of dissatisfaction.
Recent Reviews Mention...
“service was so beyond bad”
“they were knowledgeable and efficient”
“exceptional service and made the move seamless”
2. Punctuality
Nationwide Average: 8.07/10
generally receives high praise for arriving on time and being prompt, although there are a few instances of delays and scheduling issues mentioned.
Recent Reviews Mention...
“arrived promptly and got to work”
“The guys showed up early”
“arrived on time and started right away”
3. Affordability
Nationwide Average: 7.69/10
generally receives positive feedback for being more affordable and reasonable than other options, though there are notable instances of customer dissatisfaction regarding unexpected costs and perceived overcharges.
Recent Reviews Mention...
“more affordable than my previous movers”
“At least $1000 less expensive than other quotes”
“other company was exponentially cheaper”
4. Communication
Nationwide Average: 7.53/10
generally receives high praise for knowledgeable inquiries, consistent updates, and exceptional customer service, though a small number of reviews cite issues with patronizing responses, last-minute cancellations, and poor follow-up.
Recent Reviews Mention...
“inquired about my move knowledgeably”
“communicated throughout the entire process”
“great customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
has mixed reviews with some customers reporting honest and upfront pricing, while others experienced unexpected charges and fees beyond their initial quotes.
Recent Reviews Mention...
“Tried to switch to another truck costing more”
“expected to move a three bedroom house in one trip”
“informed me about any fees or additional costs upfront”
Customer Insights
Cost: $ 1112.00 from 19 reviews
Hourly Minimum: 2 hours from 9 reviews
Local Move Duration: 3 hours from 58 reviews
Interstate Move Duration: 2 days from 7 reviews
Great Crew Members
Brett | Brett was efficient as the foreman |
Zach Wood,Dandre McMurray | provided exceptional service and were professional |
Victor, Andrew, Rondarius | they were wonderful on my job |
Matt, Jordan | Matt and Jordan worked well together |
Andrew, Cory | great experience with Andrew and Cory |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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