U-Pack

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based on 756+ data points
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About U-Pack

U-Pack is a moving company that has been offering long-distance moving solutions since 1997. Based in Fort Smith, Arkansas, U-Pack provides door-to-door moves for homes of all sizes and a range of situations, including military moves, cross-country moves, senior moving, student moves, job relocation, and small moves. The company's services include flexible options like door-to-door delivery, storage, and guaranteed transit. With U-Pack, customers only pay for the equipment space they use, and fuel costs are always included. The company prides itself on its experienced team of consultants who are always available to provide personalized guidance and assistance. For those considering a move to or within the Lone Star state, check out a variety of experienced movers serving Austin, TX.

Additional Cities Served: Round Rock, Pflugerville, Buda, Manor, Elgin, BastropShow More >

Moving Services

  • LongDistance Moving
  • Military Moves
  • CrossCountry Moving
  • Senior Moving
  • Student Moves
  • Job Relocation
  • Small Moves
  • DoortoDoor Moves
  • Household Goods Moving Services
  • Storage Services

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Summarized Review of U-Pack

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

8.26/10

Nationwide Average: 8.44/10

Comment Dots

generally receives high praise for its service, affordability, and efficiency, though there are notable exceptions with some customers experiencing significant dissatisfaction and issues.

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Recent Reviews Mention...

everything was a Breeze

service and accommodating our schedules was superb

glad I decided to go with them

2. Punctuality

6.97/10

Nationwide Average: 8.07/10

Comment Dots

generally delivers and picks up on schedule, but a notable number of customers have experienced significant delays and poor communication regarding timing.

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Recent Reviews Mention...

trailer arrived just when we needed it

always prompt with drop offs and pickups

trailers were dropped off and picked up on time

3. Affordability

8.82/10

Nationwide Average: 7.69/10

Comment Dots

is generally perceived as a value-driven choice, offering competitive pricing and substantial savings compared to traditional moving companies, despite a few instances of unexpected costs.

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Recent Reviews Mention...

most cost effective out of all companies

charge for additional feet is minimal

Little pricey but still satisfied

4. Communication

7.16/10

Nationwide Average: 7.53/10

Comment Dots

generally provides outstanding service, with many customers praising superb, accommodating, and responsive interactions, though a notable minority report significant dissatisfaction, including misleading information, rude behavior, and a lack of effective communication.

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Recent Reviews Mention...

amazing dashboard for arranging logistics

service was superb and accommodating

Super kind staff implies good communication

5. Stick to Prices

7.55/10

Nationwide Average: 5.99/10

Comment Dots

generally maintains its quoted prices with many customers appreciating the absence of hidden fees and adherence to initial estimates, despite a few reports of price changes and unmet delivery estimates.

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Recent Reviews Mention...

Price quoted in original contract never changed

easy to use more during loading

no hidden fees

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Customer Insights

Cost: $ 2031.00 from 3 reviews


Interstate Move Duration: 7 days from 22 reviews

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Great Crew Members

Jimmy,MarkJimmy and Mark know what they're doing
Rachel, Ariel, HuyMade our move painless, effortless and fun
Nataliaunbelievably helpful and accommodating
CecilCecil was really helpful
Markterrific ambassador, kind and informative
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact U-Pack

Location
8200 Bagby Dr, Austin, TX, 78724
Phone
(844) 611-4582
Link
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