SML

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based on 693+ data points
Circle Info

About SML

SML has moved over 200,000 customers since opening its doors for business in 2007. This Fort Worth-based company makes the relocation process simple and easy, whether you’re moving across town, statewide, or coast to coast. Family-owned and rated A+ by the BBB, SML has become the go-to source for experienced moving crews you can trust. Its friendly customer service team is always happy to help, and its rates are straightforward – you’ll know what you’re paying before you even book your move. SML also has an outstanding 99% on-time rating. Its movers are always on-schedule, so you can rest assured that they will show up when they say they will. These pros are licensed, insured, bonded, and available for short-notice relocation jobs. You can trust them with your next move.

Moving Services

  • FullService Local & Long Distance Moves
  • Moving Labor
  • Employee Relocation
  • Short Notice Moves
  • Hourly Arrival Windows
  • Nationwide Service
  • Licensed, Insured & Bonded
  • Experienced Moving Teams
  • Live Customer Support
  • Top Notch Customer Service

Texas Moving License

Active

Last Checked: 05/23/24

The TXDMV regulates moving companies that operate within the state of Texas.

USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 05/23/24

USDOT

2449831

ENTITY TYPE

Carrier/Broker

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Fort Worth, TX 2023 award
Top 10 Movers in Fort Worth, TX 2022 award

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Summarized Review of SML

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

5.62/10

Nationwide Average: 8.44/10

Comment Dots

receives mixed reviews ranging from exceptionally positive experiences highlighting professionalism and efficiency, to severe criticisms for unreliability and damage to property, leading to a divided customer sentiment.

Reviews Mention icon

Recent Reviews Mention...

items were damaged due to neglect and carelessness

the service was very unsatisfactory

ruined and broke our stuff

2. Punctuality

4.48/10

Nationwide Average: 8.07/10

Comment Dots

has considerably more negative experiences reported with numerous instances of late arrivals, no-shows, and last-minute cancellations, overshadowing the instances where they were commended for timeliness.

Reviews Mention icon

Recent Reviews Mention...

waited four hours past offloading time

they were never on time

waited for hours with no show

3. Affordability

5.65/10

Nationwide Average: 7.69/10

Comment Dots

receives mixed feedback, with some customers praising its competitive and reasonable pricing, while others criticize it for being overpriced and adding extra charges.

Reviews Mention icon

Recent Reviews Mention...

hired them for a very high price

Certainly not worth the money I paid

try to add extra charges

4. Communication

4.07/10

Nationwide Average: 7.53/10

Comment Dots

seems to struggle significantly with promptness, clarity, and effectiveness in their interactions according to numerous reports, though there are a few instances of praise for friendly and efficient service.

Reviews Mention icon

Recent Reviews Mention...

no response to my calls and emails

they did nothing when informed

only received auto responses

5. Stick to Prices

2.87/10

Nationwide Average: 5.99/10

Comment Dots

predominantly fails to honor its initial quotes, often charging extra fees and exceeding originally agreed-upon costs, according to customer feedback.

Reviews Mention icon

Recent Reviews Mention...

fraudulently charged my credit card

Quoted 2.25 hours but was billed for 4 hours.

charged an excessive cancellation fee

Customer Insights icon

Customer Insights

Cost: $ 351.00 from 6 reviews

Hourly Minimum: 2 hours from 4 reviews


Local Move Duration: 2 hours from 15 reviews

Great Crew Members icon

Great Crew Members

Quay, Kishandeas before they were the best
TerryTerry was especially experienced in packing the POD
Bruce, Dre, Devonvery professional and efficient during the move
MartinMartin and his crew were professional and respectful
Charlesled by Charles worked extra hard
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact SML

Location
3700 Rufe Snow Dr, Fort Worth, TX, 76180
Phone
(866) 767-5348
Link
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