PODS, Portable on Demand Storage, is a pioneering company in the moving and storage industry in Houston, TX, and has been operational for nearly 25 years. It offers personalized moving and storage solutions on both local and long-distance scales. The company provides portable storage containers of various sizes that are delivered to the client's location. It also provides flexibility with built-in storage, adjustable scheduling, and self-loading and unloading options. Additional services offered include connecting customers to local labor providers, packing supplies, and car shipping options. Notably, the company is also operational internationally servicing Canada, Australia, and the United Kingdom. Remarkably, PODS was recognized by Move.org as the best moving and storage container company of 2023.
Pods
About Pods
Additional Cities Served: Pearland, Texas City, Friendswood, Lake Jackson, Alvin, DickinsonShow More >
Moving Services
- Local Moving
- LongDistance Moving
- Storage Services
- Storage OnSite
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 05/23/24The TXDMV regulates moving companies that operate within the state of Texas.
Not Authorized
for Interstate Moves
Last Checked: 09/03/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of Pods
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
generally receives negative feedback for their service, with numerous customers reporting dissatisfaction and problematic experiences, despite a few positive reviews highlighting great service and efficiency.
Recent Reviews Mention...
“process was an absolute nightmare”
“EASY answer to moving”
“service is always excellent”
2. Punctuality
Nationwide Average: 8.07/10
generally struggles with timely pickups and deliveries, with numerous instances of delays, schedule rescheduling without clear communication, and dissatisfaction among many customers, despite a few reports of on-time service.
Recent Reviews Mention...
“pods were not punctual at all”
“Always on time or even ahead of scheduled time”
“didn't show up on scheduled date”
3. Affordability
Nationwide Average: 7.69/10
generally is perceived as expensive and not providing good value, despite a few positive remarks about their cost-effectiveness.
Recent Reviews Mention...
“overpriced”
“Very reasonable compared to other movers”
“charged me again, a rip-off”
4. Communication
Nationwide Average: 7.53/10
generally faces significant challenges and dissatisfaction among customers, with numerous reports of poor customer service, unresponsiveness, and misleading information, although a few experiences highlight helpful and courteous interactions.
Recent Reviews Mention...
“nobody knows what's going on”
“customer service helped us every step of the way”
“Easy to schedule and make changes”
5. Stick to Prices
Nationwide Average: 5.99/10
generally fails to meet expectations, as numerous customers have reported being charged more than initially promised, with few exceptions where charges aligned with quotes.
Recent Reviews Mention...
“refund never happened”
“was charged more than initially told”
“failed to fulfill service as promised”
Customer Insights
Cost: $ 951.00 from 14 reviews
Interstate Move Duration: 10 days from 12 reviews
Great Crew Members
Delivery driver was great guy | |
Raymond | Driver Raymond was amazing and punctual |
Gerson Martinez | Gerson was awesome in helping with the move |
Gerson | Driver Gerson was professional and friendly |
Alexus | Alexus promised a partial refund |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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