Roadrunner Moving & Storage

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About Roadrunner Moving & Storage

Roadrunner Moving & Storage is one of the country's most diversified, modern relocation specialists. In business since 1976, it has over 40 years of experience helping people move quickly and easily. Whether you’re moving your home or your office, this company will take the hassle out of the process for you. Roadrunner is based in Houston, TX. It has a team of careful packers, trained movers, and professional drivers, who all use the best techniques to plan your move, keep track of your inventory, and ensure safe delivery to your final destination. In addition to being an Atlas interstate agent, this company is also a registered international mover, so it is certified to handle overseas moves. No matter where in the world you’re going, Roadrunner can help make it happen. Secure storage is available for household goods and specialized equipment. You can have your items protected while keeping them accessible at all times.

Moving Services

  • Local Moving & Storage Options
  • Long Distance Moving
  • Commercial & International Moving
  • Storage for household goods & specialized equipment
  • Packing Services
  • Corporate Relocation Services
  • Climate Controlled Storage
  • Customized transportation programs
  • Project Management
  • Quick & Fair Project Quotes

Texas Moving License

Active

Last Checked: 05/23/24

The TXDMV regulates moving companies that operate within the state of Texas.

USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 09/10/24

USDOT

658951

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Houston, TX 2023 award
Top 10 Movers in Houston, TX 2022 award

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Summarized Review of Roadrunner Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

5/10

Nationwide Average: 8.44/10

Comment Dots

is largely described as delivering disappointing and unsatisfactory experiences, with numerous customers reporting issues such as unprofessional service, damaged goods, and trust concerns, although a very few had positive experiences.

Reviews Mention icon

Recent Reviews Mention...

absolute worst business and dishonest

zero stars given, extremely dissatisfied

profoundly unsatisfactory experience and would not recommend

2. Punctuality

4.34/10

Nationwide Average: 8.07/10

Comment Dots

consistently fails to meet expected timings, showing early, significantly late, or complete no-show patterns, with a rare occasion of being on schedule.

Reviews Mention icon

Recent Reviews Mention...

rescheduled twice, very late notice

had to select move date on their timelines

no follow up calls or updates unless initiated

3. Affordability

2.41/10

Nationwide Average: 7.69/10

Comment Dots

is criticized for significantly increasing prices beyond initial quotes, including asking for $1000 more and charging over $200 past the quoted number.

Reviews Mention icon

Recent Reviews Mention...

charged us twice what they quoted

price doubled unexpectedly

they attempted to overcharge me by $5,000

4. Communication

3.99/10

Nationwide Average: 7.53/10

Comment Dots

significantly struggles with maintaining responsiveness and professionalism, particularly after contracts are signed, although they are quick to provide initial quotes.

Reviews Mention icon

Recent Reviews Mention...

poor communication by Kate

staff was clueless and disconnected from processes

no communication unless demanding more money

5. Stick to Prices

1.72/10

Nationwide Average: 5.99/10

Comment Dots

consistently fails to honor their initial quotes, often charging significantly more than agreed upon, demanding cash payments before service, and showing a lack of responsibility towards lost items and disputed charges.

Reviews Mention icon

Recent Reviews Mention...

denied all our claims

attempted to overcharge and withheld items for payment

did not stick to the quoted price

Customer Insights icon

Customer Insights

Interstate Move Duration: 10 days from 3 reviews

Great Crew Members icon

Great Crew Members

BrookBrook Barrineau knew exactly what I needed before I asked
Brookimpressed with Brook and his crew's efficiency and professionalism
Paul Nickerson, Arturo Rodriguez, Daniel MendozaPaul and Arturo & Daniel were excellent in office and personal moves
Wesley,PeterWesley and Peter are the best movers ever
ButchButch and his team were phenomenal to work with
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Roadrunner Moving & Storage

Location
12425 Chimney Rock Rd, Houston, TX, 77035
Phone
(713) 270-1616
Link
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