PODS Moving & Storage

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based on 602+ data points
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About PODS Moving & Storage

PODS Moving & Storage, based in Salt Lake City, Utah, has been in business for nearly 25 years and is recognized as a top moving and storage container company by Move.org. They offer flexible and convenient moving solutions with services like moving, storage, and moving and storage combined. PODS delivers contactless container services and provides different container sizes (8-foot, 12-foot, and 16-foot) for various needs. They ensure the safety and security of your belongings through a local PODS Storage Center when required. Additionally, PODS offers extra services, such as car shipping, moving supplies, and packing and loading assistance.

Moving Services

  • Local Moving Service
  • LongDistance Moving Service
  • Storage Services
  • OnSite Storage Service
  • Container Storage at Facilities
  • Contents Protection Service
  • Packing & Loading Assistance Service
  • Car Shipping Service
  • Moving Supplies Service
  • Commercial Moving Service

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Summarized Review of PODS Moving & Storage

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

5.15/10

Nationwide Average: 8.44/10

Comment Dots

predominantly disappoints customers with frequent reports of negative experiences, including severe dissatisfaction with service, support, and pricing.

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Recent Reviews Mention...

some aspects were commendable but overall negative experience

recommend this company and would hire again

items were delivered safely and promptly

2. Punctuality

4.32/10

Nationwide Average: 8.07/10

Comment Dots

often struggles with timely delivery and scheduling, experiencing issues such as early arrivals without flexibility, no-shows, rescheduled deliveries, and late arrivals, despite occasional on-time performances.

Reviews Mention icon

Recent Reviews Mention...

they were prompt

pickup was canceled and rescheduled

deliveries were incorrect multiple times

3. Affordability

4.66/10

Nationwide Average: 7.69/10

Comment Dots

is viewed as excessively expensive, often surpassing customers' anticipated costs and delivering unsatisfactory service relative to the price paid.

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Recent Reviews Mention...

refund was canceled

reasonable price

far more economical than full-service movers

4. Communication

4.03/10

Nationwide Average: 7.53/10

Comment Dots

predominantly receives criticism for its lack of responsiveness, poor customer service, and misleading information, though there are a few instances of positive feedback regarding quick attention and nice staff.

Reviews Mention icon

Recent Reviews Mention...

poor communication and scheduling mishaps

initial customer service contact was not great

neither bothered to contact us

5. Stick to Prices

2.67/10

Nationwide Average: 5.99/10

Comment Dots

frequently fails to adhere to their initial quotes, often incorporating significant added fees, despite a few instances of accurate billing.

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Recent Reviews Mention...

didn't stick to quoted pickup dates

would not refund the unused portion

feels like they make up the price as they go

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Customer Insights

Cost: $ 406.00 from 7 reviews


Interstate Move Duration: 27 days from 6 reviews

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Great Crew Members

TonyTony was very professional and explained everything clearly
TonyTony was excellent at everything and friendly
Dave Turneranswered our questions, called when on way, good with timing
Iandid not provide customer support or assistance```
Marissahelped resolve my issues quickly
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact PODS Moving & Storage

Location
2464 S 6755 W Ste D, West Valley City, UT, 84128
Phone
(877) 770-7637
Link
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