First Step Moving opened in 2016 and has grown to become a BBB Accredited Business and a Best of HomeAdvisor 2018 Winner. Joseph, the founder of First Step Moving, started this Frisco moving company with the idea that customer satisfaction should be the number one priority. The company promises integrity, safety, and partnership. They are always transparent with their fees, and they go above and beyond to protect themselves and their customers' belongings. Thriving as movers in Plano, TX, they partner with their clients to create a custom moving experience. These Frisco movers provide local moving and packing to the DFW area, striving to exceed their customers’ expectations every day.
First Step Moving
About First Step Moving
Additional Cities Served: Garland, Frisco, McKinney, Denton, Carrollton, RichardsonShow More >
Moving Services
- Local Moving
- Packing
- Specialty & Delivery Service
Texas Moving License
The TXDMV regulates moving companies that operate within the state of Texas.
Active
Last Checked: 12/08/21The TXDMV regulates moving companies that operate within the state of Texas.
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 05/23/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Summarized Review of First Step Moving
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
9.27/10
Nationwide Average: 8.44/10
is highly regarded for its exceptional service, with customers frequently praising their professionalism, punctuality, and care during moves, despite a few isolated negative experiences.
Recent Reviews Mention...
“Sergio and Francisco made this move easy”
“great work by movers”
“great work by movers”
2. Punctuality
8.73/10
Nationwide Average: 8.07/10
generally demonstrates a high level of timeliness, with the majority of customers reporting that the movers were on time or early, despite a few instances of lateness.
Recent Reviews Mention...
“showed up with two trucks as itemized”
“arrived early”
“arrived in the window given”
3. Affordability
8.94/10
Nationwide Average: 7.69/10
is highly praised for its reasonable and fair pricing, with many customers considering their services to be great value and competitively priced, despite a few mentions of mid-range rates or higher costs due to urgency.
Recent Reviews Mention...
“informed us about repeat customer discount”
“extremely expensive for no service”
“price is realistic”
4. Communication
8.72/10
Nationwide Average: 7.53/10
generally receives high praise for its responsiveness and thoroughness, though there are a few instances of dissatisfaction regarding miscommunication or lack of follow-up.
Recent Reviews Mention...
“excellent communication from Christy and crew”
“Aneeta communicated the entire process”
“kept me informed and entertained”
5. Stick to Prices
8.2/10
Nationwide Average: 5.99/10
generally upholds its initial price quotes, demonstrating transparency and accuracy, despite a few instances of dissatisfaction regarding additional charges and provided services.
Recent Reviews Mention...
“time rectify glitch was removed from our bill”
“they don't try and charge for unnecessary things”
“did not stick to ethical pricing”
Customer Insights
Cost: $ 384.00 from 5 reviews
Local Move Duration: 3 hours from 22 reviews
Great Crew Members
| Christy,Pedro | Christy for her planning, Pedro for teamwork leadership |
| Sergio, Francisco | Sergio and Francisco went above and beyond |
| Aneeta | Aneeta made sure to communicate and was helpful |
| Christy | incredible person, mother and business owner |
| Jamie Salazar Jr,Carlos Salazar,Jesse Mandjano | were all extremely helpful and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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