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This listing has been claimed by Phoenix Express Specialty Moving & Deliverybased on 2,440+ data points
| 1327 Chemical St, Dallas, TX, 75207 | |
License Info | |
| Full service moving, In-Dallas moves, In-Texas moves See More |
| 9200 Brown Ln a, Austin, TX, 78754 | |
| (512) 815-8781 | |
License Info | |
| Local Moving, Long-Distance Moving, Hourly Moving See More |
| 10610 Metric Dr Suite # 175, Dallas, TX, 75243 | |
License Info | |
| In-Town moving services, In-State moving services, State-to-State moving services See More |
| 240 N Carolina Dr, El Paso, TX, 79915 | |
| Residential Moving, Local Moving, Long Distance Moving See More |
based on 1,423+ data points
| 4838 Woodall St., Dallas, TX, 75247 | |
| (866) 730-8631 | |
License Info | |
| Local Moves, Long Distance Moves, Intrastate Moves See More |
based on 118+ data points
| 13800 Senlac Dr # 100b, Farmers Branch, TX, 75234 | |
| Local Moving Services, Long Distance Moving Services, Packing Services See More |
based on 4,900+ data points
| 215 E University Dr # 200, McKinney, TX, 75069 | |
License Info |
About Phoenix Express Specialty Moving & Delivery
Started as a courier service in 1999, Phoenix Express eventually expanded its service offerings, becoming the full-service moving and delivery company it is today. Co-owned by two childhood friends who grew up in the Dallas area, Phoenix Express offers moving services in Dallas as well as intrastate and cross country moves to or from the Dallas area. This company is one of many high-quality movers in Dallas, TX. They serve both individuals and businesses and offer an entire fleet of specialized equipment for those hard-to-move items like pool tables, pianos, hot tubs, and large antiques. When you book your move with Phoenix Express, you can expect the utmost care and expertise throughout your relocation.
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.8/10 | |
| Punctuality | 9.83/10 | |
| Affordability | 9.38/10 | |
| Communication | 9.81/10 | |
| Stick to Prices | 9.53/10 | |
| Speed | 9.86/10 | |
| Friendliness | 9.94/10 | |
| Will Hire Again | 9.8/10 | |
| Professionalism | 9.89/10 | |
| Conflict Handling | 9.24/10 | |
| Precision & Care | 9.87/10 |
Recent Customer Reviews Mention...
Quality “recommend Phoenix Express for their service” “service was excellent from communication to the move” “far superior to 'All My Sons'” “great work by movers” “experience was good enough to use their service a second time” “Outstanding experience from start to finish” “BEST SVC and MOVE EVER” “Phoenix Express was amazing” “trusted Phoenix Express for three moves” “care they take with our goods is amazing” |
Punctuality “timely manner in which things occurred” “works to schedule efficiently” “Notified us of their progress, on schedule” “The crews showed up on time” “always on time” “on time” “crew arrived on time” “The movers were on time” “They arrived on time” “I had 3 guys right on time” |
Affordability “price was very reasonable” “fair pricing” “they weren't the cheapest” “best price of 4 quotes” “they were affordable” “felt the service was worth every penny” “Great price” “very fair price” “willingness to work on the cost compromise” “Rates are fair” |
Communication “service was excellent from communication to the move” “scheduling staff was very thorough and attentive” “professional and efficient service” “great information provided about the move” “Kept us informed every step of the way” “communication is clear” “very informative- email alerts for service” “were professional and responsive” “team was communicative” “Scheduling was simple and seamless” |
Stick to Prices “estimate was right on the money” “not wrong about the initial gut feeling” “promises are kept” “all went off without a hitch” “worked with me on a new cost due to more items” “came in under my quote” “quote was clear” “no hidden fees or surprises confirms sticking to quoted prices” “do exactly what they promise” “Beau still nailed the estimate” |
Speed “loaded and unloaded just as fast” “actually delivered a day earlier” “fast never just standing still” “Loaded the trucks in under three hours” “efficiently move and setup in the new location” “the movers were fast” “cleared house in less than 3 hours” “loaded trucks quickly and efficiently” “efficient” “super efficient” |
Friendliness “gentlemen were exceptionally professional and polite” “crew was friendly and clean” “moving crew was friendly” “friendly group of people” “Friendly and worked well together” “Beau, Ashley and team are amazing” “Polite and professional movers” “the movers were kind” “managed the process with smiles and politeness” “they were polite” |
Will Hire Again “highly recommend and would hire again” “would give a rating higher than five stars” “1,000 times better than 'ALL MY SONS'” “recommend Phoenix Movers and would hire again” “definitely recommend them” “Highly recommend and absolutely stress-free experience” “will not be sorry” “highly recommend Phoenix Express” “this is the fourth time we have used” “Wholeheartedly endorse Beau and his crew” |
Professionalism “gentlemen were exceptionally professional” “extreme care taken, very professional” “professional service from start to finish” “more professional group of people” “Commented as the cleanest move seen” “cleanup is not an afterthought” “Beau was very professional” “Professional behavior from the movers” “the movers were professional” “unprofessional conduct” |
Conflict Handling “owner Beau took responsibility and apologized” “accommodate slight delay in moving in” “worked to reach a compromise on unexpected costs” “adjusted move date and accommodated my schedule” “owners replaced missed items” “fixed the chair leg within a week” “went well above and beyond my expectations” “took care of problem to ensure happiness” “were willing to work on Mother's Day” “Jeff reached out to rectify the situation” |
Precision & Care “gentlemen were careful with belongings” “No damage to items moved” “took great care in moving our items” “Took care to disassemble and wrap all furniture and TVs” “They were extremely careful with items” “secure packing is a top priority” “shrink wrap everything” “Very careful to not dent any walls” “only minor damage to one piece” “insured that there was nothing broken” |
Pros & Cons
- Highly professional and efficient service
- Extremely careful and cautious with belongings
- Excellent communication and customer service
- Quick and timely execution of moves
- Rare instances of unprofessional conduct
- Some cases of minor damage to items
- Occasionally higher than expected costs
- Limited reports of poorer service quality in some cases
Customer Insights
Local Move Duration: 4.5 hours from 14 reviews
Interstate Move Duration: 2 days from 28 reviews
Great Crew Members
| Alex, Brian, Fernando, Justin | deserved praise for being great during the move |
| Alissa | Was fast and efficient, packed well, labeled boxes |
| Beau, Ashley | Excellent svc provided by these team members |
| Ashley, Allison, Chloe | awesome packers helped with the move |
| Beau, Ashley | amazing team from move out to move in |
About Einstein Moving Company
For almost ten years, the locally owned and operated Einstein Moving Company has been striving to provide Texas with the highest-quality relocation services available. Founded on the principles of teamwork, punctuality, communication, and constant improvement, this moving company is known throughout the Austin area as one of the best moving companies around. Its services include residential moves, office moves, full-service packing, and portable storage unit moves. Whether you're moving a small apartment or a large estate, Einstein Moving Company's professional, trained staff are highly experienced and dedicated to creating a stress-free experience. In your search for dependable Austin, TX movers and packers, you will notice that with over 500 five-star reviews, Einstein Moving is part of Austin's vast landscape of moving companies.
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.73/10 | |
| Punctuality | 9.63/10 | |
| Affordability | 9.4/10 | |
| Communication | 9.69/10 | |
| Stick to Prices | 9.56/10 | |
| Speed | 9.69/10 | |
| Friendliness | 9.85/10 | |
| Will Hire Again | 9.69/10 | |
| Professionalism | 9.8/10 | |
| Conflict Handling | 8.98/10 | |
| Precision & Care | 9.7/10 |
Recent Customer Reviews Mention...
Quality “loved Einstein Moving Company” “move was relaxing” “Everything went according to plan” “did NOT feel like I was in good hands” “They did an outstanding job” “Einstein movers was great!” “work so fast and efficiently” “So grateful to these guys” “amazing job by the movers” “couldn't be more ecstatic with the service” |
Punctuality “called prior to showing up and were on time” “Two guys showed up on time” “took 6 hours instead of 2-3” “They were timely” “movers were punctual” “they were on time” “were on time” “Robert & Christopher were punctual” “they showed up within the time window originally quoted” “Showed up on time and were efficient.” |
Affordability “love their pricing structure” “ended up being WAY more stressful” “Saved me over $300 compared to previous company” “spent far less than I thought” “they have fair prices” “Accurate estimate with no hidden fees.” “ended up paying half of what we expected” “stayed in my budget” “worth every penny” “Took our budget into account” |
Communication “communicated with me via email” “followed up with me prior to the move” “Customer service showed me all was accounted for” “Communication was easy” “Communication on point” “walked through process with me” “Nick was nice and understanding” “Corey kept in touch at every step” “good company communication” “Every interaction with staff was very pleasant.” |
Stick to Prices “Took less time than was quoted.” “No hidden fees, accurate estimate.” “finished early, implying no extra charges” “charges were explained accurately and no hidden fees” “Paid less than what was quoted” “They have no hidden fees” “straightforward pricing” “quote so close to accurate” “quoted me $675-$700, total was $600” “able to get me down to the minimum time” |
Speed “completed our move very quickly” “Got move done efficiently” “should have taken 2-3 hours, took 6 hours” “Shaved off 2 hours from previous move” “got everything done within 3.2 hours” “and quick” “efficient” “fast and efficient move” “they were quick” “move took almost 4 hours, felt too long” |
Friendliness “they were very nice people” “made my move very pleasant” “movers spent a lot of time laughing and joking” “THEY ARE AMAZING” “so professional, kind” “they were friendly” “kept a great attitude” “Logan and Stephon were upbeat and very nice” “Corey and Stephan were the most friendly” “friendly and just seemed like good guys” |
Will Hire Again “would love to have them move us again” “highly recommend them” “I enjoyed my customer experience and would hire again” “definitely will not be using Einstein again” “I won't be using anyone else” “would hire again for helping my move go smoothly” “Will definitely come back when I need to move again” “Highly recommend this company” “would tell anyone to spend their money with them” “so grateful implies would hire again” |
Professionalism “their professionalism” “distracted by phone, ignored damage” “They were professional” “They were so professional” “they were professional” “professional conduct by Logan and Stephon” “they were very professional” “professional and made move easier” “Professional and polite movers.” “efficiency and professionalism set my standards” |
Conflict Handling “Customer service resolved the issue with missing boxes” “willing to work with me to address my issues” “Company showed a commitment to resolving issues.” “asked for our feedback at key moments” “covered the cost to replace items that were damaged” “appreciated receiving a call and being refunded.” “did not attempt to rectify the missing items issue” “company made efforts to make amends for the oversight” “Ensured everything fit in the truck and storage unit.” “arrived late but problem with the truck was resolved” |
Precision & Care “took great care of our furniture” “belongings were carefully handled” “careless, heard crashing sounds” “all of my stuff was moved with no damage” “respectful of my things” “everything was handled with care” “so far no scratches or breakage” “handled furniture and boxes with care” “Christopher and Thane were very careful with my belongings.” “really kind and careful with all of the furniture” |
Pros & Cons
- Highly professional and efficient team
- Excellent communication and responsiveness
- Effort to rectify issues and compensate for damages
- Competitive pricing with no hidden fees
- Some cases of slower than expected moving speed
- Rare incidents of damaged furniture
- Occasional late arrivals reported
- Infrequent mentions of unprofessional conduct
Customer Insights
Cost: $ 1124.00 from 9 reviews
Hourly Minimum: 2.5 hours from 11 reviews
Local Move Duration: 4 hours from 145 reviews
Interstate Move Duration: 2 days from 5 reviews
Great Crew Members
| Richard M,Ryan L | amazing and completed our move quickly |
| Hector, Mckenzie, Keaton | enjoyed what they were doing, very pleasant |
| Collin, Joseph | Collin and Joseph for helping my move go smoothly |
| Corey, Alex | THEY ARE AMAZING and work so fast and efficiently |
| Jack, Connor | Thank you Jack and Connor |
About Fantastic Moves
Moving unleashes a plethora of emotions - stress, excitement, anxiety, hope, and fear. Fantastic Moves makes sure that you have all of these under control. Since 1995, the company has served the Dallas, TX area with its Fantastic moving services that include residential and commercial relocations, loading and unloading, packing services, and internal moves. Whether your move takes you near or far, Fantastic Moves can get you there as a licensed and insured local and long-distance mover. This moving company's commitment to put the customer first and understand the reason behind each relocation distinguishes it from other movers. If you're looking for a moving company that offers personalized care, Fantastic Moves is an excellent option.
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.18/10 | |
| Punctuality | 9.44/10 | |
| Affordability | 8.44/10 | |
| Communication | 8.76/10 | |
| Stick to Prices | 8.09/10 | |
| Speed | 9/10 | |
| Friendliness | 9.6/10 | |
| Will Hire Again | 9.03/10 | |
| Professionalism | 9.2/10 | |
| Conflict Handling | 5.56/10 | |
| Precision & Care | 9.13/10 |
Recent Customer Reviews Mention...
Quality “TV was poorly packed and damaged” “Fantastic Moves provided consistent quality across multiple moves” “Fantastic Moves provided exceptional service” “service was professional and efficient” “felt great about the experience” “used Fantastic Move 5 times and they are the best” “they provided a great experience” “Fantastic Moves did a great job” “very happy with their work ethic” “Efficient and careful during the move” |
Punctuality “They are punctual” “arrived as scheduled” “the move took a total of about 3 hours” “arrived on time” “right on time” “they are prompt” “were right on time” “showed up 45 minutes late” “On time” “arrived on time” |
Affordability “costs a little more but worth it” “Seemed a little faster and cheaper compared to Red Carpet” “think the pricing was fair” “Fair prices ” “move was very reasonable in cost” “final cost came in below the estimated quote” “negotiated to reduce the rate” “rates were fair” “they are more expensive” “felt the price was fair” |
Communication “clear communication was effective and appreciated ” “explained everything before arrival” “Jane explained everything before the move” “helped me with scheduling and organizing” “unproductive conversations with leadership” “great communication” “office staff is always friendly, available and responsive” “Good communication, but ignored later” “quality and customer care seemed to be their priority” “communicated well and were polite” |
Stick to Prices “Did as promised without adding extra costs” “final cost was below estimated quote” “negotiations needed to correct the rate” “no surprises in the bill” “rates were firm” “no mention of sticking to quoted prices” “estimate was spot on” “charged more than the final price told” “Price came in under the estimated price” “Completed the job under budget/estimate” |
Speed “the process just took forever” “worked tirelessly throughout the very long day” “Move was completed efficiently” “get it done, usually under the time allotment” “They did it fast” “moving crew was very quick” “getting an upstairs move done early” “very surprised by their speed ” “quick to get everything packed and moved” “moved everything in record time” |
Friendliness “They are friendly” “Louis was an absolute pleasure to work with” “Louis was an absolute pleasure to work with” “worked respectfully throughout the day” “respectful and caring movers” “The guys were really nice” “very friendly and personable” “They were incredibly nice” “movers are friendly and patient” “moving crew was very friendly” |
Will Hire Again “would not hire Fantastic Moves again” “would definitely use Fantastic Moves again” “Would definitely use them again” “would definitely hire again” “will hire again” “would not hire again due to slow service” “wouldn't hesitate to use them again” “would definitely use Fantastic Move again” “wouldn't hesitate to use them again” “would definitely hire again” |
Professionalism “Extremely professional through the process” “super professional move” “Louis and his team were efficient and careful” “professional and careful moving methods” “Movers were professional” “very professional” “very professional packing and moving” “did it fast and professionally” “very professional crew ” “impressed with the professionalism” |
Conflict Handling “no action taken to address damaged TV” “Promptly replaced a missing TV mount” “leadership denied wrongdoing and compensation” “vague and ignored my follow-up about missing item” “refused to take responsibility for damages” “Jane made efforts to fix issues” “laughably small compensation for damages” “went above and beyond in service” “Not interested in working with me on a mistake” “speed and diligence in fixing damage” |
Precision & Care “TV screen cracked due to flimsy packing” “Nothing was broken or damaged” “items were handled with care, nothing broken or scratched” “very careful with all things” “nothing was broken, very careful” “professional and careful moving methods” “Handled items with care” “were extremely careful” “nothing has EVER been broken, scratched, damaged” “careful with our furniture and boxes” |
Pros & Cons
- Consistent quality across multiple moves
- Effective and appreciated clear communication
- Items handled with care, no damage reported in many cases
- Completed jobs efficiently and within quoted costs
- Some cases of flimsy packing leading to damage
- Infrequent issues with delayed action on damaged items
- Rare instances of slow service
- Occasional reports of overcharging beyond estimate
Customer Insights
Cost: $ 888.00 from 3 reviews
Local Move Duration: 4.5 hours from 21 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
| Francey | co-owner Mrs. Francey was amazing in her service |
| Carmelo, Nicholas, Xavier | each did a great job and nothing was damaged |
| Jane, Louis | explained everything, packed an efficient truck, pleasure to work with |
| Louis,Jane | both provided great service and information |
| Parrish,Baron,Mike | Parrish prepared estimate, Baron and Mike were great |
About A-1 Freeman Moving Group
Headquartered in Oklahoma, A-1 Freeman Moving Group has 13 locations, including one in El Paso, Texas, TX, acting as North American Van Lines' agent in the area. Started in 1974, this family-owned and operated moving company lives by the values of honesty, integrity, and hard work. A-1 Freeman Moving Group provides exceptional single-service solutions for residential, office, and employee relocations locally, nationally, and internationally. Serving a diverse clientele from homeowners and big corporations to government and military personnel, it helps with packing and unpacking, furniture assembly and disassembly, sensitive electronic shipments, records management, and warehousing.
| Category | Rating | Why? |
|---|---|---|
| Quality | 9.5/10 | |
| Punctuality | 8.7/10 | |
| Affordability | 7/10 | |
| Communication | 7.68/10 | |
| Speed | 9.4/10 | |
| Friendliness | 9.64/10 | |
| Will Hire Again | 9.3/10 | |
| Professionalism | 9.51/10 | |
| Conflict Handling | 3.61/10 | |
| Precision & Care | 9.19/10 |
Recent Customer Reviews Mention...
Quality “absolutely outstanding move” “Miguel and Doris did a fantastic job” “amazing job packing up our house” “great job at packing our stuff” “awesome job by moving team” “their hard work and wrapping everything” “Fastest packers I’ve ever seen” “great service by movers” “Wonderful people and wonderful service” “great job by Doris, Joshua, and Miguel” |
Punctuality “they were on time” “came promptly at the time they said” “arrived at 0800 and got to work” “were timely” “asked if they could show up earlier” “Showed up on time as scheduled” “change of schedule, some cooperation but issues arose” “on time” “were professional, prompt and respectful” “showed up ready to work” |
Affordability “reasonably priced” “paid for shipping but had to pick up the order myself” “extremely fair price” “highly recommend this company for moving” |
Communication “asked what we wanted done and took care of it” “company called in advance” “contacted me a week prior to confirm” “asked plenty of questions” “had open communication” “attentative to detail and had all the paperwork in order” “Gave me options and made it happen” “poor communication about schedule and packing” “Birdie walked me through the paperwork” “kept informed all throughout the move” |
Stick to Prices “lost items and received empty boxes” |
Speed “efficient and organized” “fast move” “they are taking their sweet time unloading” “great job by loaders” “Good services and fast delivery” “were done in a timely manner” “very fast and efficient” “they were quick” “very professional and quick” “very professional and efficient” |
Friendliness “very respectful and received a laugh from our children” “Miguel and Doris were friendly” “very friendly team” “Wonderful people” “very kind and respectful” “sweet ladies, very nice and sweet driver” “made the transition easier for my family” “appreciate the level of customer care” “Birdie, David and Carolina's attitude was great” “Doris and Tom were ... friendly” |
Will Hire Again “appreciate them making this transition easier” “would highly recommend” “highly recommend them and use them again” “perfect moving service” “would hire again” “Everyone did a great job” “would hire them again due to positive experience” “wanna move again to ensure getting the same company” “highly recommended this company” “highly recommend them and would hire again” |
Professionalism “knowledgeable and helpful during the move” “team was professional” “Professional team” “very professional team” “they were all very professional” “Doris and Tom were extremely professional” “crew was professional” “very detail oriented” “helped set up our furniture professionally” “very professional crew members” |
Conflict Handling “repaired my dresser that was previously broken” “insurance company refused to address issues” “took items that were sentimental” “did not attempt to rectify the service failure” “company's attempt to fix the wall wasn't successful and had no follow-up” “did not attempt to rectify the situation” “unwilling to right a wrong of theft” “came to pick up debris after move” “went above and beyond to make sure we were satisfied” “inventory damages without discussion, forgot hardware” |
Precision & Care “careful when unloading, moving, and placing things” “All things were wrapped and secured” “protected our household goods with wrapping” “delicate and respectful with belongings” “Tom, Genaro, Jose, Raphael, and Miguel were caring” “very sweet and caring towards my belongings” “handled high value items properly” “no damage to items” “extremely careful with our household goods” “they packed everything with care” |
Pros & Cons
- Professional and efficient service
- Team members are friendly and respectful
- Arrival and work conducted in a timely manner
- Packing and moving performed with care
- Some cases of poor communication about schedule and packing
- Infrequent issues with damaged items due to inadequate packing
- Rare occurrences of customer service not addressing issues satisfactorily
- Items missing or stolen reported in rare instances
Customer Insights
Local Move Duration: 3.5 hours from 4 reviews
Great Crew Members
| Ralph | Ralph and his crew were wonderful |
| Miguel, Doris | absolutely fantastic |
| Laura, Silvia, Maria | amazing job packing and were efficient |
| Birdy, Dorris, Laura | Birdy, Dorris, Laura were a perfect crew |
| Doris, Miguel | Doris and Miguel provided exceptional service |
About Puma Van Lines
With a strong reputation for quick and efficient moving service, Puma Van Lines help families and businesses safely move homes and offices anywhere across the country. Located in Dallas, the locally-owned and operated moving company has a decade of experience and expertise, providing simple, economical, and flexible relocation solutions. Backed by highly-trained movers, a full-fleet of modern trucks in various sizes, and a secure and climate-controlled storage facility, it is well-equipped to manage all kinds of moves from beginning to end. Whether you’re a first-time or a seasoned mover, you can trust Puma Van Lines to make your relocation easier.
| Category | Rating | Why? |
|---|---|---|
| Quality | 7.82/10 | |
| Punctuality | 7.85/10 | |
| Affordability | 6.59/10 | |
| Communication | 6.55/10 | |
| Stick to Prices | 5.74/10 | |
| Speed | 8.47/10 | |
| Friendliness | 8.5/10 | |
| Will Hire Again | 7.49/10 | |
| Professionalism | 7.94/10 | |
| Conflict Handling | 3.9/10 | |
| Precision & Care | 7.46/10 |
Recent Customer Reviews Mention...
Quality “handled every aspect with utmost professionalism, care, and efficiency” “excellent moving assistance” “extremely efficient and careful move” “got the job done very quickly” “did not do what they said they would do” “This company totally removed the stress” “got right down to business” “couldn't have been happier with the service” “Outstanding service and commitment to excellence” “move was easy and painless, a great experience” |
Punctuality “arrived on time, well-prepared” “punctual arrival” “showed up right on time” “They arrived on time” “service was on time” “arrived right at the time they promised” “they were in time” “arrived almost two hours late” “they were able to find someone overnight” “The team was on time” |
Affordability “fair pricing structure” “great price” “one of the lowest estimates” “Price was lower than expected” “5 Star service and value” “quote doubled unexpectedly” “costs were very reasonable” “Prices are very reasonable” “3 times less expensive than the competition” “prices are very straightforward, no extra fees” |
Communication “outstanding communication from the start” “Incredibly responsive” “didn't return calls or text messages” “the lady on the phone is very rude” “very communicative” “Clear communication” “Great customer service” “well communicated throughout the move” “easy to work with” “They effectively communicated” |
Stick to Prices “final invoice aligned perfectly with the initial quote” “low-balled their quotes” “beat their estimate” “No hidden surprises” “prices were clear” “charged exactly what was explained” “quote was not stuck to” “quoted inaccurate moving distance by 58 miles” “Fair quote with no surprise fees at drop-off” “didn't exceed the price quoted” |
Speed “demonstrated a sense of urgency and efficient work” “fastest move ever done” “got the job done very quickly” “All the stuff was moved and it felt like magic” “They were extremely fast” “it was fast” “very efficient” “delayed loading and required additional day” “efficient in packing and unpacking” “they hustled” |
Friendliness “team's conduct put me at ease” “friendly and professional approach” “They were super-smart, strong and sympathetic” “poor attitudes” “very rude and unprofessional” “the movers were friendly” “Smiles on their faces” “really professional and friendly” “guys were friendly” “always kept a better outlook” |
Will Hire Again “highly recommend and would hire again” “process enjoyable, would hire again” “definitely recommend them” “pleasure to work with” “Don't bother with other companies” “will use these guys again” “would not hire them again” “would not hire again due to rudeness” “recommend this company and would hire again” “highly recommend this company” |
Professionalism “demonstrated excellent leadership and organized the crew well” “professional approach” “unprofessional behavior on the phone” “Expertise and professionalism were apparent” “They were super-smart and strong” “so professional” “complete lack of professionalism” “staff was very professional” “it was professional” “They were extremely fast and professional” |
Conflict Handling “communicated about extra costs beforehand and gave options” “They went above and beyond” “reply is for show, not sincere” “neglect and not willing to rectify mistake” “Great at remedying issues to ensure satisfaction” “nothing been done to reimburse me” “VP did not follow through on agreement” “Owner promised to resolve issues but did not” “did not rectify the damage timely” “threatened instead of addressing issues” |
Precision & Care “took extra precautions to wrap and secure all items” “very careful with our belongings” “items not packed properly, multiple items broke” “took great care of wrapping furniture” “ensured nothing was damaged or scratched” “They were extremely fast and careful” “incredibly careful with my stuff” “packed up all the furniture carefully” “very respectful of our furniture and items” “everything arrived with no casualties” |
Customer Insights
Cost: $ 5952.00 from 4 reviews
Local Move Duration: 5 hours from 3 reviews
Interstate Move Duration: 7 days from 20 reviews
Great Crew Members
| Joshua,Gus | Joshua provided a detailed quote, Gus showed exceptional leadership |
| Josh, Cesar Patino | handled logistics, great customer service, and hard working |
| Marlon | Marlon and crew are top notch |
| Anthony | Anthony deserved praise for great care and communication |
| Noah | Noah and team were a pleasure to work |
About North American Van Lines
Since its inception in 1933, North American Van Lines has been a forerunner in the moving industry. The company specializes in providing high-quality moving services, both on a local and long distance level. With over 500 agent locations spread across the nation, they effectively cater to individual, corporate, and international relocation needs. The services they offer are comprehensive and include packing, loading, transportation, disassembly and reassembly of items, residence protection, systematic loading and unloading, unpacking, and debris removal. Apart from these, they also offer moving storage options and installation services. Their approach to moving is personalized, designed to fit the specific needs of each client. North American Van Lines places high importance on safety during every move, ensuring their clients receive the professional service they deserve. If you're considering a move, check out some other experienced movers serving Irving, TX to explore all your options.
| Category | Rating | Why? |
|---|---|---|
| Quality | 7.87/10 | |
| Punctuality | 7/10 | |
| Communication | 6.39/10 | |
| Friendliness | 8.99/10 | |
| Will Hire Again | 7.6/10 | |
| Professionalism | 8.76/10 | |
| Conflict Handling | 4.12/10 | |
| Precision & Care | 8.08/10 |
Recent Customer Reviews Mention...
Quality “excellent experience with the company” “Packing and delivery of household goods was very satisfactory” “exceptional job with our move” “Our entire experience was great.” “fantastic job on our move” “Beltmann provided top-notch service” “great experience with the move” “the entire Beltline team was fantastic” “our truck driver Chris was awesome and efficient loading” “move was efficient and pain free” |
Punctuality “Vehicle was delivered after midnight” “and prompt.” “goods were not transported in a timely manner” “Team showed up early” “they were on time” “on time for pick up and delivery” “arrived when they said they would” |
Affordability “very expensive move” “was a decent value” |
Communication “Alejandra followed up consistently” “Company reps gave conflicting information” “Great communication with the driver throughout the move” “communicating and ensuring they met our needs” “Great communication, answered all questions” “We were not advised that this would be the process” “From the first phone call to the actual move” “Person was unhelpful and unresponsive.” “unsuccessful communication with coordinator” “Had to initiate communication myself” |
Stick to Prices “denying my delivery guarantee claim” “provided misleading information” |
Speed “goods were then moved to various places” |
Friendliness “had a great attitude” “crews were amazing” “They were very kind and patient” “Actual movers were great” “very courteous” “very nice people” “everyone was amazing to work with” “accommodating my management inexperience” |
Will Hire Again “would highly recommend using them” “A very positive experience” “our entire experience was great.” “highly recommend this company” “Would definitely use this group again” “definitely use North American again” “would hire again due to helpful driver and professionalism” “would not hire again” “I would never recommend NA” “made a stressful situation much easier” |
Professionalism “crew was professional” “the representatives were professional.” “professionalism was outstanding” “everyone was so professional” “Driver was very professional” “fantastic team performance” “extremely professional” “crew was excellent” “unprofessional packing and furniture assembly” “driver and crew were very professional” |
Conflict Handling “working to make the slight damages right” “resulted in huge inconveniences and financial burden” “took care of everything despite emergency postponement” “reporting denial of my claims” “placed a claim and have not heard back in over a month” |
Precision & Care “careful with our belongings” “they were professional, caring.” “very respectful of our property and goods” “Nothing broke or was nicked” “only had 2 items slightly damaged” “they took great care packing and unloading belongings” “minor damage to heavy items” “nothing is broken or missing” “multiple items were damaged” “80% of our furniture was damaged” |
Pros & Cons
- Professional and courteous throughout the move
- Excellent communication and follow-up
- Efficient and careful packing and unpacking
- Respectful of property and goods
- Goods not transported in a timely manner
- Some cases of damaged items
- Conflicting information provided by company reps
- Issues with claims handling and responsiveness
Great Crew Members
| Robert,Alejandra,Jose | Praised for estimate, consistent follow-up, and driving. |
| Robert McClary | was helpful in explaining the move process |
| Chris | Chris was awesome and handled the truck well |
| Robert, Quylie, Shawn | great job done by salesperson, move coordinator, and driver |
| truck driver | efficient, helpful, organized, and cleaned up everything |
About All My Sons Moving & Storage
All My Sons Moving & Storage is a full-service moving company that has provided Dallas-Fort Worth metroplex residents with personalized service for more than 30 years. It is family-owned and operated and has the necessary equipment and skilled manpower to provide a smooth move. All My Sons Moving & Storage specializes in residential and commercial moves for houses, apartments, and offices. It will wrap your furniture for transport and disassemble and reassemble all pieces at no additional cost. The company also provides packing supplies if needed so you can pack your belongings on your own. You can count on All My Sons Moving & Storage for a successful relocation because they will take special care of your items with utmost attention to detail. All of its movers are highly trained and courteous professionals who form part of the wide array of movers in McKinney, TX.
| Category | Rating | Why? |
|---|---|---|
| Quality | 8.45/10 | |
| Punctuality | 6.8/10 | |
| Affordability | 2.47/10 | |
| Communication | 6.23/10 | |
| Stick to Prices | 1.65/10 | |
| Speed | 8.75/10 | |
| Friendliness | 9.4/10 | |
| Will Hire Again | 8.17/10 | |
| Professionalism | 8.56/10 | |
| Conflict Handling | 2.01/10 | |
| Precision & Care | 8/10 |
Recent Customer Reviews Mention...
Quality “very small move but charged five times the quote” “All My Sons treated my small move importantly” “best moving experience I've had” “Very shady about charges indicates poor quality service” “outstanding job made move easy and worry-free” “worked diligently and fast” “Seth and Charles did tremendous work” “should be able to select negative rating due to poor service” “Tristan Jared and his crew were absolutely amazing” “Zane and his crew did a fantastic job” |
Punctuality “did not arrive when promised” “Showed up early” “crew were a few minutes late” “showed up on time” “they were timely” “received a courtesy call from their office” “were on time” “crew was on time” “follow up scheduling call occurred exactly when expected” “On time” |
Affordability “charged five times the quote” “Not clear about charges, felt overpriced” “very expensive due to surcharges” “rip off prices” “Under budget” “flat rate per hour but surcharges at the end” “fair pricing mentioned” “charged extra for gas and packing materials” “charged me over $1000 dollars” “cost was more than double what was quoted” |
Communication “extremely communicative” “Worst customer service experienced” “poor handling of situation when the truck broke down” “got a courtesy call from their office” “always responsive” “expense was explained in detail” “fast and friendly service during the initial call” “very responsive with our needs” “Tristan Jared is very responsive” “Vincent Santoyo was on top of everything” |
Stick to Prices “quoted $150 but charged over $750” “Not transparent with the charges” “charged extra for downtime due to broken truck” “did not stick to quoted prices” “forget to tell you about all the surcharges” “charged for additional items not in the quote” “they credited me some time back” “they quoted me one price and overcharged” “charged over double the quoted price” “charge you extra” |
Speed “fastest move I've ever had” “moved quickly and diligently” “they were so quick” “worked non stop for 3 1/2 hours” “Fast and efficient move” “furniture was quickly wrapped and moved” “got it done in half a day” “worked as quickly and thoroughly as they could” “Quick movers” “Kept moving quickly” |
Friendliness “kind” “They were friendly” “Everyone was polite and kind” “Both were very polite and helpful” “Super nice and helpful” “well mannered crew” “very kind and a pleasure to have around” “so incredibly helpful and friendly” “polite, friendly” “Personable service” |
Will Hire Again “would not use this company again” “absolutely use them for all future moves” “would not hire again due to negative experience” “would hire again because of outstanding job” “highly recommended” “would definitely hire Seth and Charles again” “would not hire this company again” “10/10 recommend” “would definitely hire the company again” “would hire again” |
Professionalism “Lack of professionalism suggested by poor service” “hardest workers I've seen” “Seth and Charles were very professional” “crew lacked professionalism during downtime” “the movers were professional” “very polite and helpful indicates professionalism” “quick, polite, friendly, and strong” “super professional” “Daniel, Josh and Brashawn were extremely professional” “very professional” |
Conflict Handling “company ignores poor Yelp ratings and doesn’t improve” “Went above and beyond” “Tried to resolve this and no one could assist” “refuse to pay for damages” “the team made everything perfect after a hiccup” “rude when attempting to resolve issues” “Doug cooperated and spoke to movers” “Problems were not rectified to satisfaction” “Took immediate responsibility for damage” “company only cares about money, not customers” |
Precision & Care “took care to protect items and property” “wrapped all the furniture and moved it safely” “crew disassembled and reassembled furniture poorly” “very careful throughout the whole process” “everything was moved with care” “helpful, and caring of our stuff” “wrapped everything in blankets and shrink wrap” “really protected the furniture well” “Vincent moved all of our stuff with care” “everything arrived safely” |
Pros & Cons
- Exceptionally communicative and responsive
- Fast and efficient moving services
- Professional and courteous team members
- Items handled with great care and protection
- Significantly higher charges than quoted
- Hidden fees and unexpected charges
- Issues with punctuality, including late arrivals
- Customer service issues not effectively resolved
Customer Insights
Cost: $ 1124.00 from 57 reviews
Hourly Minimum: 2 hours from 9 reviews
Local Move Duration: 4 hours from 34 reviews
Interstate Move Duration: 2 days from 3 reviews
Great Crew Members
| Seth, Bryant | extremely communicative, kind, and efficient |
| Tristan | Tristan did an outstanding job |
| Tristan Jared | Tristan Jared and his crew were amazing |
| Seth, Charles | provided amazing service and professionalism |
| Seth Bryant | Seth Bryant was extremely professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
Overall quality of the service provided on moving day.
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
Why Hire Einstein Moving Company
You should hire Einstein Moving Company for a move if you want a professional, efficient, and friendly moving experience. The movers are well trained and take great care in handling your belongings. Customers have praised the company for their prompt and communicative customer service, and the movers' attention to detail and hard work. With numerous positive reviews, Einstein Moving Company has a proven track record of delivering high-quality moving services.
View Full Profile >>Why Hire Phoenix Express Specialty Moving & Delivery
You should hire Phoenix Express Specialty Moving & Delivery for a move if you want a reliable, efficient, and professional moving experience. Customers have praised their fast, careful, and thorough moving services, along with their friendly and polite movers. The company offers excellent communication and accommodating services, ensuring a seamless move. Many customers have also noted the affordability of their services and the quality of the packing, making Phoenix Express an excellent choice for anyone looking for a stress-free move.
View Full Profile >>Why Hire Phoenix Express Specialty Moving & Delivery
You should hire Phoenix Express Specialty Moving & Delivery for a move if you want a reliable, efficient, and professional moving experience. Customers have praised their fast, careful, and thorough moving services, along with their friendly and polite movers. The company offers excellent communication and accommodating services, ensuring a seamless move. Many customers have also noted the affordability of their services and the quality of the packing, making Phoenix Express an excellent choice for anyone looking for a stress-free move.
View Full Profile >>Why Hire A-1 Freeman Moving Group
You should hire A-1 Freeman Moving Group for a move if you want a professional and efficient team of movers. Many customers have reported that their crew was respectful, professional, and efficient in handling their belongings. The movers from A-1 Freeman are well-prepared with all the necessary packing supplies and take great care in protecting your items during the move. Most customers were very satisfied with the services provided by A-1 Freeman Moving Group and highly recommend them for their moving needs.
View Full Profile >>Why Hire Phoenix Express Specialty Moving & Delivery
You should hire Phoenix Express Specialty Moving & Delivery for a move if you want a reliable, efficient, and professional moving experience. Customers have praised their fast, careful, and thorough moving services, along with their friendly and polite movers. The company offers excellent communication and accommodating services, ensuring a seamless move. Many customers have also noted the affordability of their services and the quality of the packing, making Phoenix Express an excellent choice for anyone looking for a stress-free move.
View Full Profile >>Why Hire Einstein Moving Company
You should hire Einstein Moving Company for a move if you want a professional, efficient, and friendly moving experience. The movers are well trained and take great care in handling your belongings. Customers have praised the company for their prompt and communicative customer service, and the movers' attention to detail and hard work. With numerous positive reviews, Einstein Moving Company has a proven track record of delivering high-quality moving services.
View Full Profile >>Why Hire Einstein Moving Company
You should hire Einstein Moving Company for a move if you want a professional, efficient, and friendly moving experience. The movers are well trained and take great care in handling your belongings. Customers have praised the company for their prompt and communicative customer service, and the movers' attention to detail and hard work. With numerous positive reviews, Einstein Moving Company has a proven track record of delivering high-quality moving services.
View Full Profile >>Why Hire Phoenix Express Specialty Moving & Delivery
You should hire Phoenix Express Specialty Moving & Delivery for a move if you want a reliable, efficient, and professional moving experience. Customers have praised their fast, careful, and thorough moving services, along with their friendly and polite movers. The company offers excellent communication and accommodating services, ensuring a seamless move. Many customers have also noted the affordability of their services and the quality of the packing, making Phoenix Express an excellent choice for anyone looking for a stress-free move.
View Full Profile >>Why Hire Einstein Moving Company
You should hire Einstein Moving Company for a move if you want a professional, efficient, and friendly moving experience. The movers are well trained and take great care in handling your belongings. Customers have praised the company for their prompt and communicative customer service, and the movers' attention to detail and hard work. With numerous positive reviews, Einstein Moving Company has a proven track record of delivering high-quality moving services.
View Full Profile >>Why Hire Einstein Moving Company
You should hire Einstein Moving Company for a move if you want a professional, efficient, and friendly moving experience. The movers are well trained and take great care in handling your belongings. Customers have praised the company for their prompt and communicative customer service, and the movers' attention to detail and hard work. With numerous positive reviews, Einstein Moving Company has a proven track record of delivering high-quality moving services.
View Full Profile >>Ready to start your move?
The average moving cost in Van Horn, TX is $1,124, which is based on an analysis from 73 customer reports across 4 different moving companies. In general expect to pay somewhere between $1,006 and $3,538 for a typical move.
| Company Name | Median Reported Moving Cost |
|---|---|
| Fantastic Moves | $ 888 |
| Einstein Moving Company | $ 1,124 |
| All My Sons Moving & Storage | $ 1,124 |
| Puma Van Lines | $ 5,952 |
*Please be aware that the listed prices derive from historical customer feedback spanning several years and might not mirror the exact current rates of a company. Additionally, the anticipated cost range provided represents the 25th to 75th percentiles from the comprehensive reports of all Van Horn-based companies in our dataset.
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