PODS of Phoenix is a moving and storage company with 18 years of operation serving the greater Phoenix area. With its local sales center in Chandler, and a storage center in Tolleson, the company offers flexible and portable moving and storage solutions for both residential and business customers. They deliver containers directly to your doorstep, allowing you to pack at your pace before they transport it according to your preference. Additional services provided include climate-controlled storage at their local facilities. An outstanding feature is PODZILLA, a patented level-lifting machine designed to safely handle your belongings. This company is also notable for its active involvement in local charities.
PODS of Phoenix
Moving Services
- Moving
- Storage
- Moving & Storage
- Residential
- Business
- Local
- Longdistance
- Crosscountry
- International
- Small
USDOT Interstate License
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 09/14/21*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Summarized Review of PODS of Phoenix
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
4.71/10
Nationwide Average: 8.44/10
PODS of Phoenix generally receives overwhelmingly negative reviews, with customers frequently mentioning poor service, unexpected fees, and issues with scheduling and communication, despite a few positive comments on helpful staff and convenient service.
Recent Reviews Mention...
“terrible experience with the service”
“great idea, extremely poor service”
“Morris delivered my POD today and was just so amazing and professional”
2. Punctuality
3.59/10
Nationwide Average: 8.07/10
PODS of Phoenix generally struggles with delivering on time and maintaining a reliable schedule, despite a few reports of timely service.
Recent Reviews Mention...
“was told repeatedly it'll be there in 30 mins”
“they would be 2 days late”
“no notice, no show on multiple occasions”
3. Affordability
2.54/10
Nationwide Average: 7.69/10
PODS of Phoenix is perceived as highly overpriced with customers frequently mentioning unexpected fees and instances of being charged more than quoted, even though one review considers their pricing reasonable.
Recent Reviews Mention...
“paid almost $600 of my mom's money”
“extremely expensive due to double charge”
“over-charged higher than the written quote”
4. Communication
3/10
Nationwide Average: 7.53/10
PODS of Phoenix overwhelmingly struggles with providing effective customer service, marked by rude interactions, lack of responsiveness, and frequent miscommunication as reported by numerous dissatisfied customers, with very few exceptions of positive experiences.
Recent Reviews Mention...
“customer service was rude and gave conflicting information”
“customer service is even worse”
“no humans available to discuss the problem”
5. Stick to Prices
2.06/10
Nationwide Average: 5.99/10
PODS of Phoenix consistently underperforms, with numerous complaints about being overcharged, unexpected fees, and not honoring quotes.
Recent Reviews Mention...
“did not stick to the quoted price”
“double-charged and refuse to refund”
“Fake advertising”
Customer Insights
Cost: $ 3465.00 from 4 reviews
Interstate Move Duration: 13 days from 3 reviews
Great Crew Members
| Morris | Morris went above and beyond |
| Kim Maples Bontempo | provided exceptional customer service |
| Chris, Larry | Went above and beyond to help |
| Name of the person that arrived to pick up my POD | he was courteous and patient |
| Priscilla | Priscilla was great on the phone |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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