PODS of Phoenix

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MoversArizonaChandlerPODS of Phoenix

About PODS of Phoenix

PODS of Phoenix is a moving and storage company with 18 years of operation serving the greater Phoenix area. With its local sales center in Chandler, and a storage center in Tolleson, the company offers flexible and portable moving and storage solutions for both residential and business customers. They deliver containers directly to your doorstep, allowing you to pack at your pace before they transport it according to your preference. Additional services provided include climate-controlled storage at their local facilities. An outstanding feature is PODZILLA, a patented level-lifting machine designed to safely handle your belongings. This company is also notable for its active involvement in local charities.

Additional Cities Served: Gilbert, Maricopa, Florence

Moving Services

  • Moving
  • Storage
  • Moving & Storage
  • Residential
  • Business
  • Local
  • Longdistance
  • Crosscountry
  • International
  • Small
USDOT Interstate License

Authorized

for Interstate Moves

Last Checked: 09/14/21

USDOT

1684178

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Summarized Review of PODS of Phoenix

We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

4.72/10

Nationwide Average: 8.44/10

generally receives overwhelmingly negative reviews, with customers frequently mentioning poor service, unexpected fees, and issues with scheduling and communication, despite a few positive comments on helpful staff and convenient service.

Reviews Mention icon

Recent Reviews Mention...

terrible experience with the service

great idea, extremely poor service

bad service

2. Punctuality

3.61/10

Nationwide Average: 8.07/10

generally struggles with delivering on time and maintaining a reliable schedule, despite a few reports of timely service.

Reviews Mention icon

Recent Reviews Mention...

was told repeatedly it'll be there in 30 mins

they would be 2 days late

driver delivered pod 3 hours prior scheduled time

3. Affordability

2.55/10

Nationwide Average: 7.69/10

is perceived as highly overpriced with customers frequently mentioning unexpected fees and instances of being charged more than quoted, even though one review considers their pricing reasonable.

Reviews Mention icon

Recent Reviews Mention...

paid almost $600 of my mom's money

extremely expensive due to double charge

over-charged higher than the written quote

4. Communication

3.01/10

Nationwide Average: 7.53/10

overwhelmingly struggles with providing effective customer service, marked by rude interactions, lack of responsiveness, and frequent miscommunication as reported by numerous dissatisfied customers, with very few exceptions of positive experiences.

Reviews Mention icon

Recent Reviews Mention...

customer service was rude and gave conflicting information

customer service is even worse

no humans available to discuss the problem

5. Stick to Prices

2.06/10

Nationwide Average: 5.99/10

consistently underperforms, with numerous complaints about being overcharged, unexpected fees, and not honoring quotes.

Reviews Mention icon

Recent Reviews Mention...

did not stick to the quoted price

double-charged and refuse to refund

Fake advertising

Customer Insights icon

Customer Insights

Cost: $ 3465.00 from 4 reviews


Interstate Move Duration: 13 days from 3 reviews

Great Crew Members icon

Great Crew Members

MorrisMorris went above and beyond
Kim Maples Bontempoprovided exceptional customer service
Chris, LarryWent above and beyond to help
Name of the person that arrived to pick up my PODhe was courteous and patient
PriscillaPriscilla was great on the phone
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact PODS of Phoenix

555 E Willis Rd, Chandler, AZ, 85286
(480) 705-2383
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