From its headquarters in Greenwich Village, Imperial Moving & Storage has offered moving services throughout New York City and New Jersey since 2006. Imperial has developed specialized knowledge of the different neighborhoods of the City while also providing national and international moving services as well. This highly-regarded NYC mover can handle both residential and office moves, short-term and long-term storage, and partial and full packing assistance. Its relocation planning professionals are experts at developing start-to-finish move plans and working around the specific needs and details of each customer's situation. When seeking the services of professional movers in New York City, NY for a smooth and successful move, quality and expert assistance is paramount.
Imperial Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Imperial Moving & Storage
Additional Cities Served: New Rochelle, Union City, West New York, Hoboken, Manhattan, BronxShow More >
Moving Services
- Local movers
- Longdistance movers
- Crosscountry movers
- International movers
- Packing and unpacking services
- Storage services
- Residential movers
- Commercial movers
- Piano moving services
- Lastminute moves
Awards
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Summarized Review of Imperial Moving & Storage
We've analyzed the customer reviews to provide a summarized snapshot. Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
1. Quality
Nationwide Average: 8.44/10
Imperial Moving & Storage generally receives high praise for its professional and efficient moving services, though a few customers have shared negative experiences regarding pricing and handling.
Recent Reviews Mention...
“Doctor and Alex did a fantastic job”
“Doctor and his team are professionals”
“made our move very easy and efficient”
2. Punctuality
Nationwide Average: 8.07/10
Imperial Moving & Storage generally receives positive feedback for being on time, though there are several instances of significant delays and poor communication regarding late arrivals.
Recent Reviews Mention...
“They were on time”
“on time”
“fastest”
3. Affordability
Nationwide Average: 7.69/10
Imperial Moving & Storage receives mixed reviews with a number of customers praising their fair and competitive pricing, while a significant portion of clients report experiences with unexpected price increases, hidden fees, and perceived overcharging.
Recent Reviews Mention...
“Overpriced and undisclosed hidden charges.”
“good pricing”
“Locked in a price I could afford, no additional charges.”
4. Communication
Nationwide Average: 7.53/10
Imperial Moving & Storage appears to have highly inconsistent experiences, with some customers praising their responsiveness and helpfulness, and others citing experiences of unprofessionalism, poor follow-through, and difficulty in resolving issues.
Recent Reviews Mention...
“won't even respond to their own insurance company”
“prompt responses and communication”
“Sales Manager Mario was understanding, patient, and honest.”
5. Stick to Prices
Nationwide Average: 5.99/10
Imperial Moving & Storage has numerous customer complaints about not adhering to their original quotes, with frequent mentions of hidden charges, increased prices, and overcharging, despite a few instances where the quoted price was honored or negotiated successfully.
Recent Reviews Mention...
“provided a flat quote and exceeded expectations”
“Did not stick to quoted price due to hidden charges.”
“No additional charges as long as items were as specified.”
Customer Insights
Cost: $ 1457.00 from 19 reviews
Hourly Minimum: 3.5 hours from 6 reviews
Local Move Duration: 4 hours from 65 reviews
Interstate Move Duration: 2 days from 29 reviews
Great Crew Members
| Doctor, Alex | Doctor is strong and Alex did a great job |
| Doctor | Doctor takes apart cubes with ease |
| DOCTOR | Best team |
| Doctor | great team implies Doctor was a good crew member |
| Dr | Dr was an absolute pleasure and knew what he was doing |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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