East End Transfer & Storage

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East End Transfer & Storage
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About East End Transfer & Storage

Based in Houston, Texas, East End Transfer & Storage has been providing moving services locally, nationwide, and globally for over 76 years. Being part of the United Van Lines network, they have access to resources across the country and are recognized as America's #1 moving company. They pride themselves on professional, reliable service and offer a wide array of moving services including packing, shipment protection, moving guides, and free moving estimates. In addition to residential relocations, they're also equipped for commercial relocations, and they offer secure storage facilities for short-term or long-term use. East End's alignment with the Office Moving Alliance further bolsters their commercial relocation capabilities.

Moving Services

  • Residential Relocations
  • Commercial Relocations
  • Office Moving Alliance
  • Distribution
  • Packing Services
  • Shipment Protection
  • Relocation Guides
  • Moving Checklists
  • Free, NoObligation Moving Estimates
  • Storage Facilities

Texas Moving License

Active

Last Checked: 12/10/21

The TXDMV regulates moving companies that operate within the state of Texas.

USDOT Interstate License

Not Authorized

for Interstate Moves

Last Checked: 05/24/24

USDOT

1962035

MC

ENTITY TYPE

Carrier/Shipper

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Houston, TX 2023 award

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Our Review of East End Transfer & Storage

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

1. Quality

7.31/10

Nationwide Average: 8.44/10

generally provides excellent, professional service with many customers highlighting incredible experiences, though there are notable instances of severe dissatisfaction including property damage and poor communication.

Reviews Mention icon

Recent Reviews Mention...

they flooded our home and refused to pay for damages

damaged items and inadequate compensation

worst possible experience with the move

2. Punctuality

6.51/10

Nationwide Average: 8.07/10

displays a mixed performance, with numerous instances of timely service counterbalanced by several significant delays and communication lapses.

Reviews Mention icon

Recent Reviews Mention...

they were late

The service was prompt, on time

they were on time

3. Affordability

6.29/10

Nationwide Average: 7.69/10

has mixed feedback, with some customers finding their services expensive and not worth the cost, while others praise their competitive pricing and value.

Reviews Mention icon

Recent Reviews Mention...

move was expensive yet had service issues

not worth the high cost paid

move wasn't cheap but was worth it

4. Communication

7.03/10

Nationwide Average: 7.53/10

generally provides excellent customer service and information, but a notable minority of reviewers experienced significant communication issues.

Reviews Mention icon

Recent Reviews Mention...

from the first phone call to the final box

Lisa Castro answered all my concerns

Skip in the dispatch office was friendly and helpful

5. Stick to Prices

5.07/10

Nationwide Average: 5.99/10

has mixed feedback with instances of both dissatisfaction due to lack of transparency and price increases, alongside several instances of customers praising them for accurate estimates and no unexpected charges.

Reviews Mention icon

Recent Reviews Mention...

not transparent in quoting pricing total

quoted price increased just before the move

refunded us without prompting for lower weight

Customer Insights icon

Customer Insights

Interstate Move Duration: 2 days from 3 reviews

Great Crew Members icon

Great Crew Members

April,SkipApril and Skip were praised but no specifics given
Lisa CastroLisa provided excellent assistance and answered concerns
Skipwas friendly and helpful
Cooper, Marvinprovided professional and knowledgeable service, handled furniture well
Lisa Castro, Nayelitreated us as if it were her own family, and nailed the move
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact East End Transfer & Storage

5607 Cavanaugh St, Houston, TX, 77021
(713) 644-1811
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